{"id":41206,"date":"2021-12-17T06:57:31","date_gmt":"2021-12-17T06:57:31","guid":{"rendered":"https:\/\/act.com\/?page_id=41206"},"modified":"2026-06-16T07:51:58","modified_gmt":"2026-06-16T14:51:58","slug":"annonce-importante","status":"publish","type":"page","link":"https:\/\/www.act.com\/fr\/annonce-importante\/","title":{"rendered":"Annonce Importante pour les Clients Act!"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"actcrm-page-banner-container standard \" style=\"background-image: url(https:\/\/www.act.com\/wp-content\/themes\/act-crm\/assets\/images\/actcrm-hero-banner.jpg);\">\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"page-banner-row\">\n\n\t\t\t\t\t\t<div class=\"page-banner-text\">\n\t\t\t\t<h1>Annonce Importante pour les Clients Act!<\/h1>\n<p>Fin 2018 nous avons \u00e9t\u00e9 inform\u00e9s qu\u2019un composant de licence tiers d\u2019Act! qui intervient dans les services de licence allait \u00eatre retir\u00e9 de la vente par le fabricant \u00e0 la fin de l\u2019ann\u00e9e 2018. Depuis ce changement, les v\u00e9rifications d\u2019abonnement standard et\/ou certaines actions courantes n\u00e9cessitant une interaction avec ce composant causeront des d\u00e9faillances et vous ne pourrez plus acc\u00e9der \u00e0 votre base de donn\u00e9es. Exemples d\u2019actions courantes : essayer d\u2019installer Act! sur un nouveau logiciel, modifier un logiciel et modifier le nombre d\u2019utilisateurs. Pour une liste d\u00e9taill\u00e9e, <a href=\"https:\/\/help.act.com\/s\/?language=fr\/\" target=\"_blank\">cliquez ici<\/a>.<\/p>\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1758529380037{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1781621515443{margin-top: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb]\n    <div class=\"actcrm-button-list-container \">\n    <div class=\"container\">\n        <div class=\"inner\">\n            <div class=\"actcrm-button-list-row\">\n                                    <div class=\"actcrm-button-list-column\">                    \n                        <a href=\"#actifs\" \n                                \n                                >Abonn\u00e9s actifs<\/a>                    <\/div>\n                                    <div class=\"actcrm-button-list-column\">                    \n                        <a href=\"#mises\" \n                                \n                                >Clients sans abonnement<\/a>                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_id=\u00a0\u00bbactifs\u00a0\u00bb][vc_column][vc_row_inner css=\u00a0\u00bb.vc_custom_1741348237161{padding-top: 50px !important;padding-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<h3><span class=\"custom-tab-title\">Abonn\u00e9s actifs<\/span><\/h3>\n<h4>(Act! Premium et Act! Premium Plus)<\/h4>\n<p>Comme indiqu\u00e9 ci-dessus, nous avons r\u00e9cemment \u00e9t\u00e9 inform\u00e9s qu\u2019un composant de logiciel tiers int\u00e9gr\u00e9 \u00e0 Act! qui intervient dans les services de licence \u00e0 \u00e9t\u00e9 retir\u00e9 de la vente par le fabricant. Votre abonnement n\u00e9cessite une interaction fr\u00e9quente avec ce composant.<br \/>\n<strong>Pour garantir une continuit\u00e9 d\u2019acc\u00e8s \u00e0 Act! dans le futur, vous devez imp\u00e9rativement passer \u00e0 la derni\u00e8re version d\u2019Act! (recommand\u00e9) ou appliquer la mise \u00e0 jour qui a \u00e9t\u00e9 mise \u00e0 disposition pour votre version actuelle.<\/strong>\u00a0Voir les mises \u00e0 jour disponibles ci-dessous.<\/p>\n<h3><span class=\"custom-tab-title\">Clients sans abonnement actif<\/span><\/h3>\n<h4>(Tous les clients Pro et Premium qui utilisent des licences perp\u00e9tuelles sans abonnement)<\/h4>\n<p>Pour en savoir plus sur cette mise \u00e0 jour de licence et ses cons\u00e9quences pour la version d\u2019Act! que vous utilisez, consulter la\u00a0<a href=\"https:\/\/www.act.com\/fr\/ressources\/obsolescence\/\" target=\"_blank\" rel=\"noopener\">Politique d\u2019obsolescence de l\u2019assistance Act!<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_id=\u00a0\u00bbmises\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1743773743361{margin-top: 20px !important;padding-bottom: 20px !important;background-color: #EDEFFF !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1758529249813{padding-top: 0px !important;}\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1741348237161{padding-top: 50px !important;padding-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<h3>Mises \u00e0 jour disponibles<\/h3>\n<ul>\n<li><strong>Act! v21.0 Update 4 <\/strong>\u2013 Disponible. <a href=\"\/fr\/ressources\/telechargements\/act-premium-v21-downloads\/\"><strong>T\u00e9l\u00e9charger ici<\/strong><\/a><\/li>\n<li><strong>Act! v20.1 Update 8<\/strong> \u2013 Disponible. <a href=\"\/fr\/ressources\/telechargements\/act-premium-v20-downloads\/\"><strong>T\u00e9l\u00e9charger ici<\/strong><\/a><\/li>\n<li><strong>Act! v20.0 Update 9<\/strong> \u2013 Disponible. <a href=\"\/fr\/ressources\/telechargements\/act-premium-v20-downloads\/\"><strong>T\u00e9l\u00e9charger ici<\/strong><\/a><\/li>\n<li><strong>Act! v19.2 Update 5<\/strong> \u2013 <em>Disponible le 20 d\u00e9cembre 2018<\/em><\/li>\n<li><strong>Si vous utilisez Act! v19<\/strong>, vous devrez mettre \u00e0 jour votre version vers Act! v20.0. Veuillez trouver les liens ci-dessous et vous r\u00e9f\u00e9rer \u00e0 notre article sur la Base de connaissances.<\/li>\n<\/ul>\n<p><strong>Liens de t\u00e9l\u00e9chargement :<\/strong><\/p>\n<ul>\n<li>Pro \u2013 <a href=\"http:\/\/dl.act.com\/200\/FR\/actpro_2000x10_FR_1.exe\">http:\/\/dl.act.com\/200\/FR\/actpro_2000x10_FR_1.exe<\/a><\/li>\n<li>Premium \u2013 <a href=\"http:\/\/dl.act.com\/200\/FR\/actprem_2000x10_FR_1.exe\">http:\/\/dl.act.com\/200\/FR\/actprem_2000x10_FR_1.exe<\/a><\/li>\n<li>Premium web \u2013 <a href=\"http:\/\/dl.act.com\/200\/FR\/actweb_2000x10_FR_1.exe\">http:\/\/dl.act.com\/200\/FR\/actweb_2000x10_FR_1.exe<\/a><\/li>\n<\/ul>\n<ul>\n<li><strong>Act! v18.2 Update 7<\/strong> \u2013 <em>Disponible fin janvier 2019*<\/em><\/li>\n<\/ul>\n<p><sup style=\"font-size: 11.23px;\">*<strong>Note importante pour les clients utilisant Act! v18 :<\/strong> En accord avec notre <a href=\"\/fr\/ressources\/obsolescence\/\">Politique d\u2019Obsolescence<\/a>, votre version d\u2019Act! n\u2019est plus pris en charge depuis le 30 novembre 2018. Pour assurer un acc\u00e8s continu \u00e0 Act! en 2019 nous vous recommandons fortement de votre logiciel vers Act! v21 avant le 31 d\u00e9cembre 2018. Cependant, dans le cas o\u00f9 vous d\u00e9cidez de ne pas actualiser vers la version Act! v21, nous avons d\u00e9cid\u00e9 de mettre en place une mise \u00e0 jour unique et exceptionnelle pour la version v18 afin de r\u00e9soudre ce probl\u00e8me sp\u00e9cifique en Janvier 2019. Nous ne pouvons et ne faisons aucune d\u00e9claration quant \u00e0 la dur\u00e9e pendant laquelle cette mise \u00e0 jour assurera les fonctionnalit\u00e9s d\u2019Act! que vous utilisez. Veuillez noter que cette d\u00e9cision de vous fournir la mise \u00e0 jour dans ce cas est exceptionnelle et ne nous oblige pas \u00e0 fournir, ni maintenant ni \u00e0 l\u2019avenir, des correctifs pour des probl\u00e8mes suppl\u00e9mentaires pouvant survenir apr\u00e8s la date d\u2019obsolescence sp\u00e9cifi\u00e9e dans notre <a href=\"\/fr\/ressources\/obsolescence\/\">Politique d\u2019Obsolescence<\/a>.<\/sup>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1758529380037{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1781621515443{margin-top: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_id=\u00a0\u00bbactifs\u00a0\u00bb][vc_column][vc_row_inner css=\u00a0\u00bb.vc_custom_1741348237161{padding-top: 50px !important;padding-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] Abonn\u00e9s actifs (Act! 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Premium Plus) Comme indiqu\u00e9 ci-dessus, nous avons r\u00e9cemment \u00e9t\u00e9 inform\u00e9s qu\u2019un composant de logiciel tiers int\u00e9gr\u00e9 \u00e0 Act! qui intervient dans les services de licence [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-41206","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Annonce Importante pour les Clients Act! - Act!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.act.com\/fr\/annonce-importante\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Annonce Importante pour les Clients Act! - Act!\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1758529380037{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1781621515443{margin-top: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_id=\u00a0\u00bbactifs\u00a0\u00bb][vc_column][vc_row_inner css=\u00a0\u00bb.vc_custom_1741348237161{padding-top: 50px !important;padding-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] Abonn\u00e9s actifs (Act! 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