{"id":40595,"date":"2021-12-13T06:48:13","date_gmt":"2021-12-13T06:48:13","guid":{"rendered":"https:\/\/act.com\/?page_id=40595"},"modified":"2025-09-17T06:52:21","modified_gmt":"2025-09-17T13:52:21","slug":"obsolescence","status":"publish","type":"page","link":"https:\/\/www.act.com\/fr-ca\/obsolescence\/","title":{"rendered":"Politique d\u2019obsolescence pour l\u2019assistance technique"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"actcrm-page-banner-container standard \" style=\"background-image: url(https:\/\/www.act.com\/wp-content\/themes\/act-crm\/assets\/images\/actcrm-hero-banner.jpg);\">\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"page-banner-row\">\n\n\t\t\t\t\t\t<div class=\"page-banner-text\">\n\t\t\t\t<h1>Politique d\u2019obsolescence pour l\u2019assistance technique<\/h1>\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1745488743942{padding-top: 25px !important;padding-bottom: 25px !important;}\u00a0\u00bb][vc_column][vc_row_inner el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]La politique d&rsquo;obsolescence pour le service d&rsquo;assistance de Swiftpage consiste \u00e0 offrir un soutien pour la toute derni\u00e8re version ainsi que certaines versions r\u00e9centes d\u2019un produit. Les versions non support\u00e9es ne seront pas admissibles aux service packs, correctifs et \u00e0 la mise \u00e0 jour de compatibilit\u00e9.<\/p>\n<p>Pour obtenir du soutien technique, vous devez vous procurer d\u2019un plan de support ou \u00eatre abonn\u00e9 avec Act!<\/p>\n<p>Nous encourageons les utilisateurs qui ne poss\u00e8dent pas de contrat de support de s\u2019abonner \u00e0 Act. Nous vous invitons \u00e9galement \u00e0 consulter la <a href=\"https:\/\/help.act.com\/s\/?language=fr\/\" target=\"_blank\" rel=\"noopener\">base de connaissance Act!<\/a> (Act! Knowledgebase) et la <a href=\"https:\/\/www.act.com\/\" target=\"_blank\" rel=\"noopener\">communaut\u00e9 Act<\/a> (Act! Online Community). Vous pouvez chercher des r\u00e9ponses en ligne, publier des questions, lancer une discussion et partager des informations sur Act!.<\/p>\n<h2>Produits soutenus par Swiftpage:<\/h2>\n<div class=\"actcrm-table-download\">\n<table>\n<thead><\/thead>\n<tbody>\n<tr>\n<td>Produits Act! v21<\/td>\n<td>Support offert jusqu\u2019au 30\/11\/21<\/td>\n<td><a href=\"https:\/\/help.act.com\/s\/article\/How-do-I-install-Act-Pro-or-Premium-v21-prem?language=fr\/\" target=\"_blank\" rel=\"noopener\">Avis important \u00e0 lire!<br \/>\n(en anglais)<\/a><\/td>\n<\/tr>\n<tr>\n<td>Produits Act! v20<\/td>\n<td>Support offert jusqu\u2019au 30\/11\/20<\/td>\n<td><a href=\"https:\/\/help.act.com\/s\/article\/How-do-I-install-Act-Pro-or-Premium-v20-prem?language=fr\/\" target=\"_blank\" rel=\"noopener\">Avis important \u00e0 lire!<br \/>\n(en anglais)<\/a><\/td>\n<\/tr>\n<tr>\n<td>Produits Act! v19<\/td>\n<td>Support offert jusqu\u2019au 30\/11\/19<\/td>\n<td><a href=\"https:\/\/help.act.com\/s\/article\/How-do-I-upgrade-to-Act-v19-from-a-previous-version-prem?language=fr\/\" target=\"_blank\" rel=\"noopener\">Avis important \u00e0 lire!<br \/>\n(en anglais)<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<h2>Produits non support\u00e9s par Swiftpage:<\/h2>\n<p><a href=\"https:\/\/help.act.com\/s\/article\/How-to-upgrade-to-Act-v18-from-a-previous-version-prem?language=fr\/\" target=\"_blank\" rel=\"noopener\">Avis important \u00e0 lire! (en anglais)<\/a><\/p>\n<div class=\"actcrm-table-download\">\n<table>\n<thead><\/thead>\n<tbody>\n<tr>\n<td>Produits Act! v18<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2018<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div style=\"margin-top: 50px;\"><a href=\"https:\/\/help.act.com\/s\/article\/Licensing-Software-Update-Versions-v17-and-earlier-prem?language=fr\/\" target=\"_blank\" rel=\"noopener\">Avis important \u00e0 lire! (en anglais)<\/a><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<div class=\"actcrm-table-download\">\n<table>\n<thead><\/thead>\n<tbody>\n<tr>\n<td>Produits Act! v17<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2017<\/td>\n<\/tr>\n<tr>\n<td>Produits Act! v16<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2016<\/td>\n<\/tr>\n<tr>\n<td>Produits Sage ACT! 2013 (15.x)<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2015<\/td>\n<\/tr>\n<tr>\n<td>Produits Sage ACT! 2012 (14.x)<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2014<\/td>\n<\/tr>\n<tr>\n<td>Produits Sage ACT! 2011 (13.x)<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2013<\/td>\n<\/tr>\n<tr>\n<td>Produits ACT! par Sage for Real Estate 2010 (12.x) et ACT! par Sage for Financial Professionals 2010 (12.x)<\/td>\n<td>Discontinu\u00e9 le 31\/07\/2013<\/td>\n<\/tr>\n<tr>\n<td>Produits ACT! par Sage 2010 (12.x)<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2012<\/td>\n<\/tr>\n<tr>\n<td>ACT! par Sage for Real Estate 2009 (11.x) et ACT! par Sage for Financial Professionals 2009 (11.x)<\/td>\n<td>Discontinu\u00e9 le 31\/07\/2012<\/td>\n<\/tr>\n<tr>\n<td>ACT! par Sage 2009 (11.x), ACT! for Real Estate 2008 (10.0), Financial Professionals 2008 (10.0) et ACT! for Palm OS 3.0<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2011<\/td>\n<\/tr>\n<tr>\n<td>ACT! 2008 (10.x), Financial Professionals 2007 (9.x), Real Estate 2007 (9.x)<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2010<\/td>\n<\/tr>\n<tr>\n<td>ACT! 2007 (9.x) et Premium for Real Estate 2006 (8.x)<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2009<\/td>\n<\/tr>\n<tr>\n<td>ACT! 2006 (8.x) et ACT! for Palm OS 2.0<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2008<\/td>\n<\/tr>\n<tr>\n<td>ACT! 2005 (7.x)<\/td>\n<td>Discontinu\u00e9 le 30\/11\/2007<\/td>\n<\/tr>\n<tr>\n<td>ACT! 6.x et versions ant\u00e9rieures<\/td>\n<td>Discontinu\u00e9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1745488743942{padding-top: 25px !important;padding-bottom: 25px !important;}\u00a0\u00bb][vc_column][vc_row_inner el_class=\u00a0\u00bbcontainer-sm\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]La politique d&rsquo;obsolescence pour le service d&rsquo;assistance de Swiftpage consiste \u00e0 offrir un soutien pour la toute derni\u00e8re version ainsi que certaines versions r\u00e9centes d\u2019un produit. Les versions non support\u00e9es ne seront pas admissibles aux service packs, correctifs et \u00e0 la mise \u00e0 jour de compatibilit\u00e9. Pour obtenir [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-40595","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique d&#039;obsolescence pour l&#039;assistance technique | Act! 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Les versions non support\u00e9es ne seront pas admissibles aux service packs, correctifs et \u00e0 la mise \u00e0 jour de compatibilit\u00e9. 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