Act! Support Plans & Pricing

Rest-assured, Act! has you covered with a variety of customer support options from the Standard plan included with your active Act! Premium subscription to the Ultimate plan, providing you with a VIP experience!

    • Pro

      Limited support available to Act! Pro v18+ customers only.



      £35

      user/month


      Call 0845 268 0220 to add Pro support to your purchase
    • Standard

      Available at no extra charge with active Act! Premium subscriptions!



      £0

      user/month


      Included with your Act! subscription! 

      Not on an active subscription?
      Subscribe now

    • Time-saving!

      Premier

      Save time and get answers on your schedule with flexible phone support options!


      £4

      user/month

      (billed annually)

      Call 0845 268 0220 to upgrade your support.

    • VIP service!

      Ultimate

      Experience VIP service with most experienced advisors and more valuable benefits!


      £8

      user/month

      (billed annually)

      Call 0845 268 0220 to upgrade your support.

  • Plans are available exclusively to Act! Premium members. See all membership benefits!

Compare plans

Support features & benefits Pro Standard Premier Ultimate
8 x 5 weekday phone support
Online support tickets
Web chat
Support mobile app - Coming Soon!
Self-service Getting Started resources
Knowledgebase
Act! Community
Video training
Getting started concierge call
Extended Weekday phone support (8am to 6pm, UK local time)
Saturday phone support (12 pm to 6pm, UK local time)
Priority queuing
Appointment setting
Voicemail call back
Ultimate support advisor
Dedicated web chat
Free password reset
Guaranteed response times
Exclusive Ultimate support web tutorials