In 1996, Arno Bekkers set up a maintenance service for industrial fleets. Since then, it has grown into TSD Management Groep, a holding company that now includes an engineering recruitment firm that finds staff for the manufacturing, construction and processing sectors.
For much of that time, Act! CRM has proved an invaluable management tool, “because it gives us quick insight into our commercial processes, which are the backbone of our organisation,” says Arno, who is now the group’s Managing Director.
“I bought my first copy of Act! CRM on a floppy at about the time I first registered the business, and immediately found it very intuitive and user-friendly, as I still do today.”
“With Act! CRM everything to do with the sales process, from customer management to the signing of contracts, is connected.”