Whatever the size of your business, to offer a truly professional service you must be able to access customer information quickly and accurately. Fortunately, Act! has the flexibility to do exactly that, even for a small business.
Being pulled in all directions is just part of being a small business owner, constantly having to switch between bookkeeping, marketing and sourcing suppliers, as well as doing the work that actually makes you money. Having to do so much means that it’s easy to lose focus on customer service.
That’s a trap which Paul Barnden, a 25-year veteran of the mortgage broking business, was determined he wasn’t going to fall into, by making his firm, Portsmouth-based Barnden Financial Services, as professional as it could be by embracing the right technology.