Contact Management Software

Contact management software helps you record your contacts’ details and track their interactions with your business. Make every interaction count, with quick, organised access to highly personalised customer details in Act! CRM.


Take your contact management to the next level

Act! is more than just a contact manager. The CRM software helps you better understand your customers’ needs: Never miss an appointment, formulate targeted marketing strategies, automate your sales process and most importantly, turn your contacts into lifelong customers without losing track of existing customers.




Rich contact management

The Act! contact record helps you keep rich contact details, emails, history, activities, social media updates, and all of your ongoing and prospective deals in one, easy to find place. Deliver targeted communications by organising similar contacts into groups and companies.




Smart integrations

Act! keeps you connected to your social networks and business apps enabling you to engage with your contacts and nurture your relationships. Easily integrate contact data from other sources and keep it all in one organised place.




Activity tracking & alerts

Keep track of all your customer interactions. In Act! you can easily find everything you need to know about your customers and all your past, present and future activities. Boost your productivity with alerts that remind you of your priorities so you can focus on what matters the most – your customers.



Everywhere connected

Stay in control of your customer relationships wherever you are – you can access the Act! contact record whether you’re online or offline, no matter if you work from the office, home or on the road. Keep track of your commitments while you’re on the go with the Act! Companion mobile app.


Why choose Act! contact manager?

  • Quick, organised access to highly personalised customer details from anywhere
  • Activity tracking and alerts for increased productivity
  • Flexible contact management with Cloud, on-premises, and hybrid options
  • Integrated sales and marketing features that fuel business growth
  • Extensive online training resources that help you get the most from Act!
  • Expert technical support1 with phone, live chat, and email options
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Contact Management Software FAQ

What is a contact manager system?
A contact manager system, also referred to as contact management software, helps you record your contacts’ details and track their interactions with your business.
Contact manager vs CRM – what is the difference?
While a contact management system allows you to record your contacts’ data, a CRM system like Act!, not only lets you store data of all your customers; it also enables you to keep track of all the interactions that you have made with them, along with helping you manage follow-ups. It doesn’t stop there, a customer relationship management software also allows you to group your contacts, generate reports, send emails, automate your sales processes and a lot more.
What is the cost of a contact management system?
From entry-level to full-featured CRM, Act! has a solution that's right for your business. Check out our prices to learn more.
Can Act! be used for online contact management?
Yes, Act! CRM in the Cloud provides you with instant online access to rich contact, calendar, and opportunity details accessible from your laptop, tablet, and mobile device. Work online for real-time access to Act! or work offline and sync changes when you connect next.
Does Act! include a contact manager app?
Yes, Act! Companion, a CRM app designed for iPhone®, iPad®, and Android™ is included in your Act! Premium subscription at no extra charge. Learn more.
Is Act! CRM a contact manager for Android™ or Mac?
Act! Companion is compatible with both Android™ and iPhone®.


Don't take our word for it!
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1 Phone support 9:00 am to 5:00 pm and Webchat are offered 9:30 a.m. to 4:30 p.m. GMT Monday through Friday. Act! Technical Support Advisors reserve the right to limit each call to one hour or one incident

* Our 0845 numbers are charged at 5p per minute plus your phone company's access charge. We provide this so all customers can contact us at the approximate local call rate. If you'd prefer to call us on a national number we can be reached on 020 3356 2486. National numbers can be charged up to 13p per minute. See the UK government's information page for more details.

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