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By: GUEST AUTHOR, Cindy Kool, Training Solutions, Inc.
I don't have to tell you...you already know it. Nothing drives sales better than knowing (and remembering) as much as possible about your customer.
It’s a huge benefit for you and everyone else in your company to see what a customer looks like before a meeting or phone call...whether it’s for the first time or a follow-up.
Just a little customer snapshot can trigger all kinds of detailed information stored in your brain. More details than a CRM database could ever hold!
There’s a neat little feature in your Act! database that allows you to do just that when you create a photo field.
Simply follow the easy step-by-step process in this two minute tutorial:
How to Add a Photo Field to Your Act! Database
With just a couple quick clicks you can add pictures of your contacts to use as a reference before a call or visit! It's a great tool to help drive sales for you and for everyone in your company who may need to connect with the same person.
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