CRM Best Practice

 

 

Featured Articles

Find out about the best accounting software for small business that can help automate manual processes while saving you time, money, and stress

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Check out our pick of the best small business blogs that contain the information you need to optimise the way you run your business and meet customers’ needs.

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How to leverage your CRM to track your team’s productivity

To effectively manage a team, you must keep track of their activities. You can use your CRM to monitor your team’s productivity. It captures valuable data that aids managers in doing so. Read here how you can track and increase productivity by leveraging the metrics available in your CRM.

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The article talks about some of the most common misconceptions present in the minds of people when it comes to CRM software. It’s also mentioned exactly why these beliefs are ill-formed and what should be considered while choosing on a CRM solution.

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A clean, centralized customer database can go a long way in ensuring that a company maintains the desired levels of efficiency, professional integrity and credibility. The article focuses on explaining how a customer database can be kept clean and what the possible benefits can be.

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The article reveals exactly why small businesses should consider investing in a CRM system and precisely how they can benefit heavily by doing so. From intra-organisational benefits to elevated levels of customer satisfaction and retention, many worth-mentioning reasons for making the investment are covered.

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When choosing a new CRM system you face a major decision. You can either adapt your business processes to fit off-the-shelf software, or customize the software to fit your business processes. There are pros and cons to each. But which is right for you?

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CRM: On-premise or Cloud?

Everyone's talking about the cloud as the place for storing data and running applications. Recently the direction of travel has certainly been in its favour, but is it the right choice when it comes to customer relationship management software? Some are staunch cloud advocates, while others will take some persuading that on-premise solutions aren't still the best option. But what’s the reality?

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A Customer Relationship Management solution is a powerful tool that helps you collect, organize and understand key information about existing and would-be customers so you can do more and better business with them. Learn how to choose a CRM system that’s right for you.

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