{"id":45468,"date":"2024-11-05T20:34:44","date_gmt":"2024-11-06T03:34:44","guid":{"rendered":"https:\/\/act.com\/social-media-marketing-tools\/"},"modified":"2026-07-02T05:28:18","modified_gmt":"2026-07-02T12:28:18","slug":"social-media-marketing-tools","status":"publish","type":"post","link":"https:\/\/www.act.com\/en-gb\/blog\/social-media-marketing-tools\/","title":{"rendered":"4 Must-Have Social Media Marketing Tools for Your Small Business"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-101874\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/1731034435-Small-Business-Social-Media-Tools_Featured-Image.png\" alt=\"An illustration of a woman sitting on a sidewalk in front of her business talking into a bullhorn \" width=\"640\" height=\"425\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/1731034435-Small-Business-Social-Media-Tools_Featured-Image.png 640w, https:\/\/www.act.com\/wp-content\/uploads\/1731034435-Small-Business-Social-Media-Tools_Featured-Image-413x274.png 413w, https:\/\/www.act.com\/wp-content\/uploads\/1731034435-Small-Business-Social-Media-Tools_Featured-Image-300x199.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Did you know that in 2025, the number of monthly users on <\/span><span style=\"font-weight: 400;\">social media channels<\/span><span style=\"font-weight: 400;\"> in the US will <\/span><a href=\"https:\/\/www.emarketer.com\/content\/us-social-network-forecasts-2024\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">surpass traditional television viewership<\/span><\/a><span style=\"font-weight: 400;\">? The reach of social media is growing exponentially making it an ideal and prime way to engage your <\/span><span style=\"font-weight: 400;\">target audience<\/span><span style=\"font-weight: 400;\">, but to do so, you must have an active <\/span><span style=\"font-weight: 400;\">social media presence<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That said, managing multiple <\/span><span style=\"font-weight: 400;\">social media accounts<\/span><span style=\"font-weight: 400;\"> and creating a <\/span><span style=\"font-weight: 400;\">social media strategy<\/span><span style=\"font-weight: 400;\"> with consistent content can be a lot to handle for a <\/span><span style=\"font-weight: 400;\">small business<\/span><span style=\"font-weight: 400;\"> owner. That\u2019s where <\/span><span style=\"font-weight: 400;\">social media marketing<\/span><span style=\"font-weight: 400;\"> and management tools come in.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The right tools will help you stay organised, save time, and focus on growing your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll discuss four essential <\/span><span style=\"font-weight: 400;\">social media marketing tools<\/span><span style=\"font-weight: 400;\"> that will help you generate awareness, attract leads, and boost sales for your <\/span><span style=\"font-weight: 400;\">small business<\/span><span style=\"font-weight: 400;\">. But first, let\u2019s discuss why <\/span><span style=\"font-weight: 400;\">social media marketing<\/span><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">curating<\/span><span style=\"font-weight: 400;\"> active and engaging <\/span><span style=\"font-weight: 400;\">social accounts<\/span><span style=\"font-weight: 400;\"> is so important.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">3 key benefits of social media marketing for small businesses<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-101881 size-large\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/1731034422-Small-Business-Social-Media-Tools_Infographic-1024x538.png\" alt=\"an infographic with the three benefits of social media\" width=\"1024\" height=\"538\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/1731034422-Small-Business-Social-Media-Tools_Infographic-1024x538.png 1024w, https:\/\/www.act.com\/wp-content\/uploads\/1731034422-Small-Business-Social-Media-Tools_Infographic-300x158.png 300w, https:\/\/www.act.com\/wp-content\/uploads\/1731034422-Small-Business-Social-Media-Tools_Infographic-768x403.png 768w, https:\/\/www.act.com\/wp-content\/uploads\/1731034422-Small-Business-Social-Media-Tools_Infographic.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.act.com\/en-gb\/guides\/social-media-marketing-guide\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Social media marketing<\/span><\/a><span style=\"font-weight: 400;\"> offers numerous advantages for <\/span><span style=\"font-weight: 400;\">small businesses<\/span><span style=\"font-weight: 400;\">, but these three stand out as the most important.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Brand awareness<\/b><span style=\"font-weight: 400;\">: Roughly <\/span><a href=\"https:\/\/smartmotionapp.com\/instagram-facts\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">500 million people<\/span><\/a><span style=\"font-weight: 400;\"> use Instagram Stories every day. And that\u2019s just one platform. Think about the kind of brand awareness you could build by using multiple <\/span><span style=\"font-weight: 400;\">social networks<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cost-effective marketing<\/b><span style=\"font-weight: 400;\">: Compared to other marketing channels, social media is still one of the most affordable ways to <\/span><a href=\"https:\/\/www.act.com\/blog\/how-to-promote-your-business-on-social-media\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">promote your business,<\/span><\/a><span style=\"font-weight: 400;\"> especially if you stay consistent and <\/span><a href=\"https:\/\/www.act.com\/blog\/how-to-build-a-social-media-marketing-strategy-that-actually-works\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">build a loyal following<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Audience engagement<\/b><span style=\"font-weight: 400;\">: Unlike traditional media\u2019s one-way messaging, social media <\/span><a href=\"https:\/\/www.act.com\/blog\/7-ways-to-get-more-engagement-on-social-media\/\"><span style=\"font-weight: 400;\">helps you engage<\/span><\/a><span style=\"font-weight: 400;\">, build connections, and become part of your customers\u2019 daily lives.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.act.com\/en-gb\/guides\/social-media-marketing-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-101888 size-full\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-3.png\" alt=\"a callout that says, &quot;Check out our Guide to Social Media Marketing for Small Businesses to learn how to connect and build relationships with social audiences.&quot;\" width=\"1024\" height=\"256\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-3.png 1024w, https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-3-300x75.png 300w, https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-3-768x192.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Best social media management and marketing tools for small businesses<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re doing everything manually, social media can quickly eat up your time and energy. Using the right tools is essential to help you manage and <\/span><span style=\"font-weight: 400;\">automate<\/span><span style=\"font-weight: 400;\"> all aspects of your <\/span><span style=\"font-weight: 400;\">social media marketing<\/span><span style=\"font-weight: 400;\"> plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In our opinion, here are the four <\/span><span style=\"font-weight: 400;\">best social media tools<\/span><span style=\"font-weight: 400;\"> that we recommend to make the process easier and more effective.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Hootsuite<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-101923\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/hootsuite.png\" alt=\"screenshot of hootsuite software's website\" width=\"512\" height=\"269\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/hootsuite.png 512w, https:\/\/www.act.com\/wp-content\/uploads\/hootsuite-300x158.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><a href=\"https:\/\/www.hootsuite.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Hootsuite<\/span><\/a><span style=\"font-weight: 400;\"> is a complete <\/span><span style=\"font-weight: 400;\">social media management platform<\/span><span style=\"font-weight: 400;\"> for <\/span><span style=\"font-weight: 400;\">social accounts<\/span><span style=\"font-weight: 400;\"> on multiple platforms. Whether you&#8217;re running a SaaS company or an e-commerce store, it lets you handle everything from a central dashboard without switching between apps.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With its powerful scheduling tools and AI-driven <\/span><span style=\"font-weight: 400;\">content creation<\/span><span style=\"font-weight: 400;\">, you can easily plan and publish posts automatically.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hootsuite<\/span><span style=\"font-weight: 400;\">\u2019s <\/span><span style=\"font-weight: 400;\">social listening<\/span><span style=\"font-weight: 400;\"> and analytics tools provide insights into how your audience engages with your content, while also helping you spot potential <\/span><span style=\"font-weight: 400;\">influencers<\/span><span style=\"font-weight: 400;\"> to collaborate with on <\/span><span style=\"font-weight: 400;\">marketing campaigns<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h4><strong>Key features and benefits of Hootsuite<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Publish and schedule<\/b><span style=\"font-weight: 400;\">: Plan your <\/span><span style=\"font-weight: 400;\">content calendar<\/span><span style=\"font-weight: 400;\"> in advance.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social media analytics<\/b><span style=\"font-weight: 400;\">: Find your best-<\/span><span style=\"font-weight: 400;\">performing content<\/span><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">optimise<\/span><span style=\"font-weight: 400;\"> your <\/span><span style=\"font-weight: 400;\">social media marketing strategy<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social listening<\/b><span style=\"font-weight: 400;\">: Stay on top of what people are saying about your brand.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI <\/b><b>content creation<\/b><span style=\"font-weight: 400;\">: Automatically generate <\/span><span style=\"font-weight: 400;\">social media posts<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Best times to post<\/b><span style=\"font-weight: 400;\">: Get recommendations on when to post for maximum impact.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Engagement tools<\/b><span style=\"font-weight: 400;\">: Respond to comments, messages, and mentions from a single inbox.<\/span><\/li>\n<\/ul>\n<h4><strong>Pros and cons of Hootsuite<\/strong><\/h4>\n<p><b>Pros<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Employee advocacy<\/b><span style=\"font-weight: 400;\">: Empower your team to share approved content on their <\/span><span style=\"font-weight: 400;\">social media profiles<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social advertising integration<\/b><span style=\"font-weight: 400;\">: You can manage organic posts and paid ads from the same dashboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Team collaboration features<\/b><span style=\"font-weight: 400;\">: Perfect for working with multiple <\/span><span style=\"font-weight: 400;\">team members<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Learning curve for beginners<\/b><span style=\"font-weight: 400;\">: The platform can feel overwhelming due to its wide range of features.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Expensive: <\/b><span style=\"font-weight: 400;\">Hootsuite<\/span><span style=\"font-weight: 400;\">\u2019s premium plans start from $99\/month for one user.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">2. Canva<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-101916\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/canva.png\" alt=\"screenshot of canva software's website\" width=\"512\" height=\"242\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/canva.png 512w, https:\/\/www.act.com\/wp-content\/uploads\/canva-300x142.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you want to stand out on social media and keep your audience engaged, you must regularly share <\/span><span style=\"font-weight: 400;\">high-quality<\/span> <span style=\"font-weight: 400;\">visual content<\/span><span style=\"font-weight: 400;\">. <\/span><a href=\"https:\/\/www.canva.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Canva<\/span><\/a><span style=\"font-weight: 400;\"> helps you design professional <\/span><span style=\"font-weight: 400;\">visual content<\/span><span style=\"font-weight: 400;\"> for Instagram, <\/span><span style=\"font-weight: 400;\">TikTok<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">LinkedIn<\/span><span style=\"font-weight: 400;\">, Pinterest, and other <\/span><span style=\"font-weight: 400;\">social networks<\/span><span style=\"font-weight: 400;\"> without hiring a <\/span><span style=\"font-weight: 400;\">graphic designer<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Its simple drag-and-drop interface, customisable <\/span><span style=\"font-weight: 400;\">templates<\/span><span style=\"font-weight: 400;\">, and AI-powered features make it easy for anyone, even non-designers, to bring their ideas to life with stunning graphics tailored for social media.<\/span><\/p>\n<h4><strong>Key features and benefits of Canva<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI image and video creation: <\/b><span style=\"font-weight: 400;\">Use prompts to generate AI images and videos.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social media integration<\/b><span style=\"font-weight: 400;\">: Share your designs directly on Instagram, Facebook, and more.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Collaboration tools<\/b><span style=\"font-weight: 400;\">: Work with <\/span><span style=\"font-weight: 400;\">team members<\/span><span style=\"font-weight: 400;\"> in <\/span><span style=\"font-weight: 400;\">real time<\/span><span style=\"font-weight: 400;\"> to co-create designs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Stock photos and icons<\/b><span style=\"font-weight: 400;\">: Access millions of stock images, icons, and fonts within the platform.<\/span><\/li>\n<\/ul>\n<h4><strong>Pros and cons of Canva:<\/strong><\/h4>\n<p><b>Pros:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Affordable<\/b><span style=\"font-weight: 400;\">: Offers free and affordable premium plans with advanced features.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Templates<\/b><span style=\"font-weight: 400;\">: Access a vast library of <\/span><span style=\"font-weight: 400;\">templates<\/span><span style=\"font-weight: 400;\"> for <\/span><span style=\"font-weight: 400;\">social media posts<\/span><span style=\"font-weight: 400;\">, ads, and more.<\/span><\/li>\n<\/ul>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Limited advanced features<\/b><span style=\"font-weight: 400;\">: Not ideal for those needing complex design tools like Adobe Photoshop.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No direct scheduling<\/b><span style=\"font-weight: 400;\">: While it integrates with social platforms, <\/span><span style=\"font-weight: 400;\">Canva<\/span><span style=\"font-weight: 400;\"> doesn\u2019t have built-in scheduling like <\/span><span style=\"font-weight: 400;\">Buffer<\/span><span style=\"font-weight: 400;\"> or <\/span><span style=\"font-weight: 400;\">Hootsuite<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">3. Loomly<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-101909\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/loomly.png\" alt=\"screenshot of loomly software's website\" width=\"512\" height=\"239\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/loomly.png 512w, https:\/\/www.act.com\/wp-content\/uploads\/loomly-300x140.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.loomly.com\/\" target=\"_blank\" rel=\"noopener\">Loomly<\/a> is an <\/span><span style=\"font-weight: 400;\">intuitive<\/span><span style=\"font-weight: 400;\"> and powerful <\/span><span style=\"font-weight: 400;\">social media management tool<\/span><span style=\"font-weight: 400;\"> designed specifically for all types of social media publishers including freelancers, agencies, <\/span><span style=\"font-weight: 400;\">small businesses<\/span><span style=\"font-weight: 400;\"> and marketing teams. It helps you manage multiple <\/span><span style=\"font-weight: 400;\">social media accounts<\/span><span style=\"font-weight: 400;\">, design, preview and <\/span><span style=\"font-weight: 400;\">schedule posts<\/span><span style=\"font-weight: 400;\">, analyze performance, and engage with audiences and followers all from one dashboard.\u00a0<\/span><\/p>\n<h4><strong>Key features and benefits of Loomly<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Post generation:<\/b><span style=\"font-weight: 400;\"> Use <\/span><span style=\"font-weight: 400;\">templates<\/span><span style=\"font-weight: 400;\"> and videos from its existing media library to create posts for numerous formats and share posts for preview and approval<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Post scheduling<\/b><span style=\"font-weight: 400;\">: Plan and <\/span><span style=\"font-weight: 400;\">schedule posts<\/span><span style=\"font-weight: 400;\"> across platforms like Facebook, X, and <\/span><span style=\"font-weight: 400;\">LinkedIn<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Content calendar<\/b><span style=\"font-weight: 400;\">: Get a <\/span><span style=\"font-weight: 400;\">visual<\/span><span style=\"font-weight: 400;\"> overview of all your upcoming posts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analytics and reporting<\/b><span style=\"font-weight: 400;\">: Track key <\/span><span style=\"font-weight: 400;\">metrics<\/span><span style=\"font-weight: 400;\"> like engagement, reach, and audience growth.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Audience engagement: <\/b><span style=\"font-weight: 400;\">Easily view, access and act on all comments and engagements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Team collaboration<\/b><span style=\"font-weight: 400;\">: Assign tasks and collaborate with your team.<\/span><\/li>\n<\/ul>\n<h4><strong>Pros and cons of Loomly:<\/strong><\/h4>\n<p><b>Pros:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Affordable <\/b><b>pricing<\/b><span style=\"font-weight: 400;\">: Great value for businesses that need robust features without a hefty <\/span><span style=\"font-weight: 400;\">price<\/span><span style=\"font-weight: 400;\"> tag. Scalable tiers so you only pay for what you need, when you need it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bulk scheduling<\/b><span style=\"font-weight: 400;\">: Saves time by allowing you to schedule multiple posts at once.<\/span><\/li>\n<\/ul>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No <\/b><b>free plan<\/b><span style=\"font-weight: 400;\">: <\/span><span style=\"font-weight: 400;\">SocialPilot<\/span><span style=\"font-weight: 400;\"> lacks a <\/span><span style=\"font-weight: 400;\">free plan<\/span><span style=\"font-weight: 400;\">, which may deter businesses with tight budgets.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">4. Mention<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-101902\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/mention.png\" alt=\"screenshot of mention software's website\" width=\"512\" height=\"260\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/mention.png 512w, https:\/\/www.act.com\/wp-content\/uploads\/mention-300x152.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/mention.com\/en\/\" target=\"_blank\" rel=\"noopener\">Mention<\/a> is a powerful social media <\/span><span style=\"font-weight: 400;\">monitoring tool<\/span><span style=\"font-weight: 400;\"> that allows <\/span><span style=\"font-weight: 400;\">small businesses<\/span><span style=\"font-weight: 400;\"> to track what\u2019s being said about them across the web. It helps you stay on top of conversations, identify trends, and respond to customer feedback in <\/span><span style=\"font-weight: 400;\">real-time<\/span><span style=\"font-weight: 400;\">. That makes it an ideal solution for businesses that want to track customer sentiments and manage their online reputation.<\/span><\/p>\n<h4><strong>Key features and benefits of Mention<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Real-time<\/b><b> monitoring<\/b><span style=\"font-weight: 400;\">: Track <\/span><span style=\"font-weight: 400;\">brand mentions<\/span><span style=\"font-weight: 400;\">, keywords, and competitors across social media, blogs, and websites.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sentiment analysis<\/b><span style=\"font-weight: 400;\">: Understand how people feel about your brand.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Competitive analysis<\/b><span style=\"font-weight: 400;\">: Track your competitors\u2019 online reputation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analytics reports<\/b><span style=\"font-weight: 400;\">: Get detailed insights into your brand\u2019s web and <\/span><span style=\"font-weight: 400;\">social media presence<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h4><strong>Pros and cons of Mention<\/strong><\/h4>\n<p><b>Pros:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Comprehensive coverage<\/b><span style=\"font-weight: 400;\">: Tracks mentions across not only social media but also blogs and websites.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customisable alerts<\/b><span style=\"font-weight: 400;\">: Set up specific alerts tailored to your needs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Multi-lingual support<\/b><span style=\"font-weight: 400;\"> Tracks conversations in multiple languages.<\/span><\/li>\n<\/ul>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Limited integration options<\/b><span style=\"font-weight: 400;\">: Offers limited third-party integrations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data limits<\/b><span style=\"font-weight: 400;\">: Depending on your plan, you may hit data caps for tracking mentions.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.act.com\/en-gb\/blog\/the-what-why-and-how-of-social-selling-for-your-business\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-101895 size-full\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-4.png\" alt=\"a callout that says, &quot;Ready to start social selling? Read this article to learn how.&quot;\" width=\"1024\" height=\"256\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-4.png 1024w, https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-4-300x75.png 300w, https:\/\/www.act.com\/wp-content\/uploads\/The-What-Why-and-How-of-Social-Selling-of-Your-Business-Callout-4-768x192.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Build deeper connections with social media marketing platforms<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The <\/span><span style=\"font-weight: 400;\">social media management tools<\/span><span style=\"font-weight: 400;\"> we\u2019ve covered will help you engage your audience and strengthen brand loyalty.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But combining them with the <\/span><span style=\"font-weight: 400;\">CRM<\/span><span style=\"font-weight: 400;\"> capabilities of Act! helps you turn positive interactions into tangible results, such as leads and new customers. This powerful combination helps you track user engagement and keep your sales and <\/span><span style=\"font-weight: 400;\">customer support<\/span><span style=\"font-weight: 400;\"> teams informed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll gain a deeper understanding of customer sentiments, allowing you to personalise your outreach and follow up more effectively.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why not try it out with your latest <\/span><span style=\"font-weight: 400;\">social media marketing<\/span><span style=\"font-weight: 400;\"> software today?\u00a0 <\/span><a href=\"https:\/\/www.act.com\/en-gb\/trial\/act\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Start your free trial now<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><a href=\"https:\/\/www.act.com\/en-gb\/social-media-calendar-template-download\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-105183 size-full\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/Social-Media-Marketing-Calendar-3.png\" alt=\"A CTA callout to download the social media marketing calendar template\" width=\"700\" height=\"160\" srcset=\"https:\/\/www.act.com\/wp-content\/uploads\/Social-Media-Marketing-Calendar-3.png 700w, https:\/\/www.act.com\/wp-content\/uploads\/Social-Media-Marketing-Calendar-3-300x69.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that in 2025, the number of monthly users on social media channels in the US will surpass traditional television viewership? The reach of social media is growing exponentially making it an ideal and prime way to engage your target audience, but to do so, you must have an active social media presence. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":101874,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[185],"tags":[],"class_list":["post-45468","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-success"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>4 Must-Have Social Media Marketing Tools for Your Business<\/title>\n<meta name=\"description\" content=\"Getting started with social media can feel overwhelming, that&#039;s why we&#039;re sharing these social media marketing tools to get you on your way!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.act.com\/en-gb\/blog\/social-media-marketing-tools\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 Must-Have Social Media Marketing Tools for Your Small Business\" \/>\n<meta property=\"og:description\" content=\"Getting started with social media doesn&#039;t have to be daunting! We&#039;ve selected these social media marketing tools to get you on your way!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.act.com\/en-gb\/blog\/social-media-marketing-tools\/\" \/>\n<meta property=\"og:site_name\" content=\"Act!\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-06T03:34:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-02T12:28:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.act.com\/wp-content\/uploads\/1731034435-Small-Business-Social-Media-Tools_Featured-Image.png\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"425\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Act! 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