{"id":136851,"date":"2026-05-28T11:42:08","date_gmt":"2026-05-28T18:42:08","guid":{"rendered":"https:\/\/www.act.com\/?p=136851"},"modified":"2026-05-29T14:22:06","modified_gmt":"2026-05-29T21:22:06","slug":"work-faster-and-stay-organised-with-act-premium-desktop-v27-1","status":"publish","type":"post","link":"https:\/\/www.act.com\/en-gb\/blog\/work-faster-and-stay-organised-with-act-premium-desktop-v27-1\/","title":{"rendered":"Work Faster and Stay Organised with Act! Premium Desktop v27.1"},"content":{"rendered":"

\"\"<\/p>\n

Every day, CRM users balance customer relationships, administrative work, and database maintenance, often spending valuable time on repetitive tasks that slow productivity down.<\/span>\u00a0<\/span><\/p>\n

That\u2019s\u00a0why Act! Premium Desktop v27.1 focuses on simplifying the everyday work that keeps your business moving.<\/span>\u00a0<\/span><\/p>\n

With new\u00a0built in\u00a0productivity enhancements, smarter data management utilities, and improved visibility across customer interactions, v27.1 helps teams spend less time on maintenance and more time focused on customers.<\/span>\u00a0<\/span><\/p>\n

\"a<\/span><\/p>\n

Simplify Everyday Task Management<\/span><\/b>\u00a0<\/span><\/h2>\n

Small repetitive tasks can quickly add up over the course of\u00a0a day. Updating activities one by one, navigating between tools, or manually\u00a0maintaining\u00a0records takes time away from meaningful customer engagement.<\/span>\u00a0<\/span><\/p>\n

Act! Premium Desktop v27.1 introduces new tools designed to streamline these everyday workflows.<\/span>\u00a0<\/span><\/p>\n

With the new Activity\u00a0Reassigner, users can now select and reassign multiple activities in a single action instead of updating each task individually. Whether\u00a0you\u2019re\u00a0redistributing workloads across a sales team or managing changes in ownership, bulk updates help reduce manual effort and keep work moving efficiently.<\/span>\u00a0<\/span><\/p>\n

Additional\u00a0usability improvements throughout the platform also help create a smoother day to day experience, including enhancements to navigation responsiveness and Outlook Sidebar reliability.<\/span>\u00a0<\/span><\/p>\n

\"a
\n<\/span><\/p>\n

Keep Your Database Cleaner and More Organised<\/span><\/b>\u00a0<\/span><\/h2>\n

A clean CRM database is critical for\u00a0maintaining\u00a0accurate\u00a0customer information and improving overall usability.<\/span>\u00a0<\/span><\/p>\n

The new No Associated Contacts utility helps users quickly\u00a0identify\u00a0Companies, Groups, or Opportunities that are no longer connected to any Contacts. Instead of manually searching for unused records, teams can now clean up outdated or incomplete data more efficiently.<\/span>\u00a0<\/span><\/p>\n

Additional\u00a0enhancements also improve duplicate checking for primary contacts and strengthen overall data consistency across the platform.<\/span>\u00a0<\/span><\/p>\n

The result is a cleaner, more organised database that is easier to manage and more reliable for everyday work.<\/span>\u00a0<\/span><\/p>\n

\"a<\/span><\/p>\n

Gain Better Visibility Across Customer Interactions<\/span><\/b>\u00a0<\/span><\/h2>\n

Customer information is most valuable when it is complete, connected, and easy to access.<\/span>\u00a0<\/span><\/p>\n

With OppHistory4act, Act! Premium Desktop v27.1 automatically creates a corresponding Contact history when history is added to an Opportunity. This helps\u00a0eliminate\u00a0duplicate data entry while ensuring customer interactions\u00a0remain\u00a0aligned across records.<\/span>\u00a0<\/span><\/p>\n

Instead of piecing together activity history manually, users gain a more unified and consistent view of customer engagement directly within\u00a0Act!.<\/span>\u00a0<\/span><\/p>\n

Additional<\/span>\u00a0visibility and workflow enhancements help teams\u00a0<\/span>maintain<\/span>\u00a0a clearer view of customer interactions, supporting better follow up and more informed decision making across everyday workflows.<\/span><\/span>\u00a0<\/span><\/p>\n

Simplify System Administration<\/span><\/b>\u00a0<\/span><\/h2>\n

For users managing their own environments, v27.1 also introduces SQL Manager capabilities directly within\u00a0Act!.<\/span>\u00a0<\/span><\/p>\n

Users can now start and stop SQL services without leaving the platform, reducing the need to navigate between external\u00a0tools\u00a0and simplifying common administrative tasks.<\/span>\u00a0<\/span><\/p>\n

By bringing more system management functionality directly into\u00a0Act!,\u00a0everyday administration becomes faster and more convenient.<\/span>\u00a0<\/span><\/p>\n

Work Smarter with Act! Premium Desktop v27.1<\/span><\/b>\u00a0<\/span><\/h2>\n

Act! Premium Desktop v27.1 is designed to help users work more efficiently without changing the workflows they already rely on.<\/span>\u00a0<\/span><\/p>\n

From bulk activity management and smarter data cleanup tools to automatic history alignment and simplified administration, this release delivers practical enhancements that reduce manual effort and improve everyday productivity.<\/span>\u00a0<\/span><\/p>\n

Existing\u00a0customer?\u00a0<\/span><\/b>Learn more about Act! Premium Desktop v27.1\u00a0<\/span>here<\/span><\/a> or call 0845 268 0220.\u00a0<\/span>\u00a0<\/span><\/p>\n

New to Act!?<\/span><\/b>\u00a0Discover Act! Premium Desktop, an on-premises CRM solution that gives you control over security and upgrades.\u00a0\u00a0<\/span>Check it out<\/span><\/a> or\u00a0give us a call at 0845 268 0220.<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Every day, CRM users balance customer relationships, administrative work, and database maintenance, often spending valuable time on repetitive tasks that slow productivity down.\u00a0 That\u2019s\u00a0why Act! Premium Desktop v27.1 focuses on simplifying the everyday work that keeps your business moving.\u00a0 With new\u00a0built in\u00a0productivity enhancements, smarter data management utilities, and improved visibility across customer interactions, v27.1 helps […]<\/p>\n","protected":false},"author":4,"featured_media":136852,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[624],"tags":[],"class_list":["post-136851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-act-product-spotlight-en-gb"],"acf":[],"yoast_head":"\nAct! 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