{"id":119029,"date":"2025-05-28T12:55:13","date_gmt":"2025-05-28T19:55:13","guid":{"rendered":"https:\/\/www.act.com\/blog\/whats-new-in-act-mobile-smarter-features-for-on-the-go-crm\/"},"modified":"2025-06-03T15:31:53","modified_gmt":"2025-06-03T22:31:53","slug":"whats-new-in-act-mobile-smarter-features-for-on-the-go-crm","status":"publish","type":"post","link":"https:\/\/www.act.com\/en-gb\/blog\/whats-new-in-act-mobile-smarter-features-for-on-the-go-crm\/","title":{"rendered":"What\u2019s New in Act! Mobile: Smarter Features for On-the-Go CRM"},"content":{"rendered":"

\"Headere<\/p>\n

Being mobile-ready isn\u2019t just convenient\u2014it\u2019s a revenue driver. Sales reps who use mobile CRM are <\/span>three times more likely to meet their sales targets<\/b>, while <\/span>78% of buyers<\/b> say they purchase from the company that responds first. Teams also report a <\/span>74% improvement in customer satisfaction<\/b>, alongside better data accuracy and stronger CRM adoption across the board. These are just a few of the proven benefits of mobile CRM that have made it a must-have for modern businesses.<\/span><\/p>\n

\"a<\/p>\n

That\u2019s exactly what Act! Mobile is built for\u2014empowering users to manage contacts, schedules, opportunities, and more, all from their phone.<\/span><\/p>\n

That\u2019s exactly what <\/span>Act! Mobile<\/b> is built for\u2014empowering users to manage contacts, schedules, opportunities, and more, all from their mobile.<\/span><\/p>\n

Power in Your Pocket: What\u2019s New in Act! Mobile<\/b><\/h3>\n

When we first introduced Act! Mobile, our goal was simple: to give you the ability to manage your business relationships from anywhere\u2014without sacrificing depth or functionality. Since that launch, we’ve been listening closely to feedback from users, and the result is a more powerful, more intuitive mobile experience.<\/span><\/p>\n

From deeper customisation to smarter workflows, Act! Mobile has grown rapidly. Whether you’re new to the app or have been using it since day one, here\u2019s a look at how far it\u2019s come.<\/span><\/p>\n

\"an<\/p>\n

A Smoother Start, Right from the First Tap<\/b><\/h3>\n

We\u2019ve made it even easier to get started. Installation is quick, appearance settings are now customisable, and the Home screen has been refined to surface what matters most\u2014like your recent contacts, tasks, and calendar items\u2014right when you need them.<\/span><\/p>\n

It\u2019s not just a mobile app. It\u2019s your business command centre in your pocket.<\/span><\/p>\n

Contacts, Reimagined for Real Work<\/b><\/h3>\n

Managing contacts on the go used to feel limiting. Not anymore.<\/span><\/p>\n

Admins can now customise the contact layout directly within the app\u2014adding or removing fields, including custom ones you’ve created in Act! Cloud. Whether you’re in the field or between meetings, you can tailor contact records to match your workflow.<\/span><\/p>\n

You can also swipe left on a contact to quickly edit or delete, and download any attachments added to notes\u2014all from your mobile.<\/span><\/p>\n

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A Calendar That Works Like You Do<\/b><\/h3>\n

The calendar experience has been completely rethought to help you stay on top of your schedule. Switch between views, manage your task list, and create or clear activities on the fly. Most importantly, activities can now be linked directly to contacts and companies, giving your events the full context they need.<\/span><\/p>\n

It’s everything you expect from your CRM calendar\u2014now optimised for your mobile rhythm.<\/span><\/p>\n

Smarter Sales Tracking with Opportunities<\/b><\/h3>\n

Your pipeline doesn\u2019t pause when you leave your desk. Now, it doesn\u2019t have to. Opportunities in Act! Mobile now show linked contacts and companies directly in the list view\u2014so you always know who\u2019s involved. Sorting, filtering, and managing your deals is faster and more intuitive, allowing you to act (no pun intended) as quickly as your sales move.<\/span><\/p>\n

Search That Moves With You<\/b><\/h3>\n

Looking for a contact nearby? Need to pull up a specific record on the spot? With global and proximity search built in, Act! Mobile makes it easy to find the people and information you need\u2014when and where you need it. While this area hasn\u2019t changed much recently, it’s still one of the most-valued features among users who rely on location-based customer access.<\/span><\/p>\n

Yes, Companies Are Now Mobile Too<\/b><\/h3>\n

One of the biggest leaps forward? You can now create, manage, and <\/span>edit Companies<\/b> within Act! Mobile.<\/span><\/p>\n

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Just like with Contacts, there’s a full Layout Editor that allows you to personalise how company information appears\u2014so the structure you\u2019ve set up on Act! Cloud now travels with you seamlessly.<\/span><\/p>\n

Little Touches That Make a Big Difference<\/b><\/h3>\n

Beyond the headline features, we\u2019ve added several subtle improvements designed to make your experience smoother:<\/span><\/p>\n