{"id":74659,"date":"2023-05-23T08:18:35","date_gmt":"2023-05-23T15:18:35","guid":{"rendered":"https:\/\/test-act-main.pantheonsite.io\/whats-new-in-act-v25\/"},"modified":"2026-06-29T05:21:10","modified_gmt":"2026-06-29T12:21:10","slug":"whats-new-in-act-v25","status":"publish","type":"page","link":"https:\/\/www.act.com\/en-gb\/whats-new-in-act-v25\/","title":{"rendered":"Whats new in act v25"},"content":{"rendered":"

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What's New in Act! Premium v25<\/h1>\n

Act! v25 gives your business effectiveness a boost with the introduction of an advanced dashboard builder<\/strong> and new SMS text messaging<\/strong> capabilities. Easily create new reporting dashboards to gain meaningful insights from your data, react quickly to changing business conditions, and take customer communication to the next level.<\/p>\n

Act! v25 also includes a number of customer-driven enhancements to maximise performance and usability.<\/p>\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1741010351987{margin-bottom: 0px !important;padding-bottom: 35px !important;background-color: #030D55 !important;}”][vc_column][vc_row_inner css=”.vc_custom_1741009881069{margin-bottom: 0px !important;}”][vc_column_inner css=”.vc_custom_1741010497105{padding-top: 0px !important;}”][vc_custom_heading text=”Explore what’s new in Act! v25″ font_container=”tag:h2|text_align:center|color:%23FFFFFF” use_theme_fonts=”yes” css=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1782735665083{margin-bottom: 0px !important;}”][vc_column css=”.vc_custom_1741010519773{margin-bottom: 0px !important;padding-top: 0px !important;}”]\n

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\n Richer Insights<\/a> <\/div>\n
\n Better Communication<\/a> <\/div>\n
\n Enhanced Usability<\/a> <\/div>\n
\n Enhanced Security<\/a> <\/div>\n
\n Outlook Integration<\/a> <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n[\/vc_column][\/vc_row][vc_row el_id=”richerinsights”][vc_column css=”.vc_custom_1741011315102{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_row_inner content_placement=”middle”][vc_column_inner width=”1\/2″][vc_column_text css=””]<\/p>\n

Richer Insights<\/h3>\n

Act! Insight Advanced Dashboard Builder<\/strong><\/h4>\n

Actionable insights are vital to business success. Act! v25 introduces an advanced dashboard builder to Act! Insight, which allows you to quickly create more granular, custom analytics dashboards so you can visualise more of your data, gain more meaningful insights, and react quickly to changing business conditions.<\/p>\n

New dashboards can be created for multiple pieces of data stored in contact, company, group, and opportunity records, which can be grouped and filtered, allowing users to monitor aspects of their business in Act! like never before.<\/p>\n

Active subscribers can access the new dashboard builder by going to Act! Insight, clicking the gear icon, then clicking \u201cCreate a chart,\u201d and selecting \u201cCreate advanced chart.\u201d[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”73864″ img_size=”full” css=””][vc_column_text css=””]<\/p>\n

<\/i> See it in action!<\/a><\/p>\n

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<\/i> See it in action!<\/a><\/p>\n

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Better Communication<\/h3>\n

Integrated SMS Text Messaging<\/strong><\/h4>\n

With open rates 4x greater than email, text messaging is an affordable and effective way for businesses of all sizes to extend their reach, stay top-of-mind with customers, and stand out from the competition.<\/p>\n

Act! v25 introduces SMS4Act!, which allows for ad-hoc text messages to be sent to customers anywhere in the world, directly from Act!. Create text messages for any occasion including scheduling, order updates, shipping status, event reminders, promotion notifications, and more, and record the results in Act!.<\/p>\n

To get started with SMS4Act!, select SMS from the top navigation bar and click on \u201cGet Started.\u201d<\/p>\n

SMS4Act! Is powered by Message Media, a market-leading global messaging provider.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_id=”enhancedusability”][vc_column css=”.vc_custom_1741011315102{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_row_inner content_placement=”middle”][vc_column_inner width=”1\/2″][vc_column_text css=””]<\/p>\n

Enhanced Usability<\/h3>\n

Act! Marketing Automation & Act! Companion Mobile App Enhancements<\/strong><\/h4>\n

With enhancements to Act! Marketing Automation and Act! Companion, user accessibility, and the user experience are maximised for all Act! users.<\/p>\n

Act! Marketing Automation enhancements include a new campaign dashboard, new suppression list filters, additional date formats for mail merge, and improved list sorting.<\/p>\n

To optimise the overall mobile app experience, we\u2019ve made a number of enhancements to the login experience, opportunity filtering, and Act! proximity search.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”73857″ img_size=”full” css=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1741084275518{background-color: #F1F1F1 !important;}” el_id=”enhancedsecurity”][vc_column css=”.vc_custom_1741011315102{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_row_inner content_placement=”middle”][vc_column_inner width=”1\/2″][vc_single_image image=”80501″ img_size=”full” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text css=””]<\/p>\n

Enhanced Security<\/h3>\n

Multi-Factor Authentication<\/strong><\/h4>\n

Act! Premium v25.1 introduces Multi-Factor Authentication (MFA) to Act! Premium Desktop, providing an additional layer of security to prevent unauthorised account access and helps organizations comply with data protection and privacy regulations.<\/p>\n

MFA works by requiring users enter a unique numerical code sent to them via text message, in addition to their username and password, when logging into Act!.To configure Multi-Factor Authentication in Act! V25.1 or later, go to Tools <\/strong>> Manage MFA Access and follow the prompts to enable.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_id=”outlookintegration”][vc_column css=”.vc_custom_1741011315102{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_row_inner content_placement=”middle”][vc_column_inner width=”1\/2″][vc_column_text css=””]<\/p>\n

Outlook Integration<\/h3>\n

Act! Sidebar for Outlook<\/b><\/p>\n

Experience effortless productivity and streamlined workflows with Act! Sidebar for Outlook, available in Act! Premium v25.2. Featuring a modern interface that seamlessly integrates with Act!, Act! Sidebar for Outlook automatically records email exchanges to history, allows you to add & update contact information, review detailed history records, and schedule activities with one or more attendees, directly from Outlook.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”116792″ img_size=”full” alignment=”right” css=””][vc_column_text css=””]<\/p>\n

Learn More<\/a><\/p>\n

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<\/i> See what’s new in Act! v25!<\/a><\/p>\n

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Ready to upgrade?<\/strong>\u00a0Call us at\u00a0020 3675 0476\u00a0<\/strong><\/a>or contact your Act! Certified Consultant.<\/p>\n

Customers love our award winning software!<\/h2>\n

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\n Act! Reviews<\/a>\n<\/div>\n