{"id":56856,"date":"2022-02-16T03:43:32","date_gmt":"2022-02-15T20:43:32","guid":{"rendered":"https:\/\/act.com\/?page_id=56856"},"modified":"2026-01-06T05:10:38","modified_gmt":"2026-01-06T12:10:38","slug":"act-crm","status":"publish","type":"page","link":"https:\/\/www.act.com\/en-gb\/resources\/act-crm\/","title":{"rendered":"Act! Customer Support &#038; Resources"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;hero-banner-row&#8221;][vc_column]<div class=\"actcrm-page-banner-container standard \" style=\"background-image: url(https:\/\/www.act.com\/wp-content\/themes\/act-crm\/assets\/images\/actcrm-hero-banner.jpg);\">\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"page-banner-row\">\n\n\t\t\t\t\t\t<div class=\"page-banner-text\">\n\t\t\t\t<h1>Act! CRM Classic Customer Resources<\/h1>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1767700389460{padding-top: 25px !important;}&#8221;][vc_column][vc_row_inner el_class=&#8221;container-sm&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Explore Act! CRM Classic Customer Resources<\/h2>\n<p style=\"text-align: center;\"><strong>Need help?<\/strong> Navigate the customer resources below to find answers to commonly asked questions, discover training videos, or reach out to us by submitting an online ticket.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner]    <div class=\"actcrm-resource-grid \">\n                    <div class=\"actcrm-resource-card\">\n                <div class=\"actcrm-card-inner\">\n                                        <div class=\"actcrm-card-front\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/2021\/08\/how-to.png\" alt=\"How To\">\n                        \n                                                    <h3>How-to<\/h3>\n                                            <\/div>\n\n                                            <div class=\"actcrm-card-hover\">\n                                                            <h3>How-to<\/h3>\n                            \n                                                            <p>Access our most popular how-to articles.<\/p>\n                            \n                                                            <a href=\"\/en-gb\/resources\/how-to\/act-crm\/\" target=\"\" rel=\"\" class=\"orange-button\">\n                                    See tutorials                                <\/a>\n                                                    <\/div>\n                                     <\/div>\n            <\/div>\n                    <div class=\"actcrm-resource-card\">\n                <div class=\"actcrm-card-inner\">\n                                        <div class=\"actcrm-card-front\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/2021\/08\/knowledge-base.png\" alt=\"icon of a checklist with the information i\">\n                        \n                                                    <h3>Knowledgebase<\/h3>\n                                            <\/div>\n\n                                            <div class=\"actcrm-card-hover\">\n                                                            <h3>Knowledgebase<\/h3>\n                            \n                                                            <p>Search for answers to your frequently asked questions.<\/p>\n                            \n                                                            <a href=\"https:\/\/support.act.com\/\" target=\"_blank\" rel=\"\" class=\"orange-button\">\n                                    Go to knowledgebase                                <\/a>\n                                                    <\/div>\n                                     <\/div>\n            <\/div>\n                    <div class=\"actcrm-resource-card\">\n                <div class=\"actcrm-card-inner\">\n                                        <div class=\"actcrm-card-front\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/2021\/08\/video-training.png\" alt=\"icon of a video thumbnail and play button\">\n                        \n                                                    <h3>Video training<\/h3>\n                                            <\/div>\n\n                                            <div class=\"actcrm-card-hover\">\n                                                            <h3>Video training<\/h3>\n                            \n                                                            <p>Explore dozens of video tutorials to help you navigate Act!.<\/p>\n                            \n                                                            <a href=\"http:\/\/training-act.com\/act\/act-lib-saas\/\" target=\"_blank\" rel=\"\" class=\"orange-button\">\n                                    Watch tutorials                                <\/a>\n                                                    <\/div>\n                                     <\/div>\n            <\/div>\n                    <div class=\"actcrm-resource-card\">\n                <div class=\"actcrm-card-inner\">\n                                        <div class=\"actcrm-card-front\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/2021\/08\/open-a-ticket.png\" alt=\"icon of pencil wiritng on paper and a plus symbol\">\n                        \n                                                    <h3>Open a ticket<\/h3>\n                                            <\/div>\n\n                                            <div class=\"actcrm-card-hover\">\n                                                            <h3>Open a ticket<\/h3>\n                            \n                                                            <p>Submit a support ticket to the Act! customer service team.<\/p>\n                            \n                                                            <a href=\"\/en-gb\/resources\/contact\/\" target=\"\" rel=\"\" class=\"orange-button\">\n                                    Create a ticket                                <\/a>\n                                                    <\/div>\n                                     <\/div>\n            <\/div>\n                    <div class=\"actcrm-resource-card\">\n                <div class=\"actcrm-card-inner\">\n                                        <div class=\"actcrm-card-front\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/2021\/10\/marketingautomation.png\" alt=\"Marketing Automation\">\n                        \n                                                    <h3>Marketing Automation Resources<\/h3>\n                                            <\/div>\n\n                                            <div class=\"actcrm-card-hover\">\n                                                            <h3>Marketing Automation Resources<\/h3>\n                            \n                                                            <p>Explore Act! Marketing Automation tools and resources.<\/p>\n                            \n                                                            <a href=\"\/en-gb\/resources\/getting-started\/act-marketing-automation\/\" target=\"\" rel=\"\" class=\"orange-button\">\n                                    View resources                                <\/a>\n                                                    <\/div>\n                                     <\/div>\n            <\/div>\n                    <div class=\"actcrm-resource-card\">\n                <div class=\"actcrm-card-inner\">\n                                        <div class=\"actcrm-card-front\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.act.com\/wp-content\/uploads\/2021\/08\/knowledge-base.png\" alt=\"icon of a checklist with the information i\">\n                        \n                                                    <h3>Webinars<\/h3>\n                                            <\/div>\n\n                                            <div class=\"actcrm-card-hover\">\n                                                            <h3>Webinars<\/h3>\n                            \n                                                            <p>Watch live and on-demand training webinars.<\/p>\n                            \n                                                            <a href=\"\/en-gb\/resources\/cloud\/customer-webinars\/\" target=\"\" rel=\"\" class=\"orange-button\">\n                                    View webinars                                <\/a>\n                                                    <\/div>\n                                     <\/div>\n            <\/div>\n            <\/div>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1767700753406{margin-top: 0px !important;margin-bottom: 25px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1728323241447{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row_inner el_class=&#8221;container-sm&#8221;][vc_column_inner][vc_raw_html css=&#8221;&#8221;]JTNDaDIlMjBzdHlsZSUzRCUyMnRleHQtYWxpZ24lM0ElMjBjZW50ZXIlM0IlMjIlM0VTdGlsbCUyMCUzQ3NwYW4lMjBzdHlsZSUzRCUyMmNvbG9yJTNBJTIwJTIzMjI0MURCJTNCJTIyJTNFbmVlZCUyMGhlbHAlM0YlMjAlM0MlMkZzcGFuJTNFJTNDJTJGaDIlM0U=[\/vc_raw_html]<div class=\"actcrm-howto-layout-container wpb_content_element \">\n    <div class=\"container\">\n        <div class=\"inner\">\n            <div class=\"howto-layout-row\">\n                                    <div class=\"howto-layout-column orientation-vertical \">\n\n                        <div class=\"howto-topic-header\">\n\n                            \n                        <\/div>\n                        \n                        <div class=\"howto-topic-body\">\n\n                            \n                            <div class=\"howto-topic-content\">\n\n                                                                <div class=\"howto-topic-content\">\n                                <p>Need help getting started with Act!? Visit the Getting Started Resource Center.<\/p>\n                                <\/div>\n                                                                              \n\n                                <!-- Display Hyperlinks -->\n                                                                        <div class=\"howto-topic-hyperlinks\">\n                                            <ul>\n                                                                                                                                            <\/ul>\n                                        <\/div>\n                                                                    \n                                  \n                            <\/div>\n\n                            <div class=\"howto-footer-buttons\">\n                                    \n                                        <a \n                                            href=\"\/en-gb\/resources\/getting-started\/\" \n                                            target=\"\"\n                                            rel=\"\"\n                                            class=\"orange\">\n                                            Get started                                        <\/a>\n                                      \n                                \n                                                            <\/div>\n                        <\/div>\n\n                    <\/div>\n                                    <div class=\"howto-layout-column orientation-vertical \">\n\n                        <div class=\"howto-topic-header\">\n\n                            \n                        <\/div>\n                        \n                        <div class=\"howto-topic-body\">\n\n                            \n                            <div class=\"howto-topic-content\">\n\n                                                                <div class=\"howto-topic-content\">\n                                <p>Want to see Act! in action? Register for a live demo with an Act! specialist.<\/p>\n                                <\/div>\n                                                                              \n\n                                <!-- Display Hyperlinks -->\n                                                                        <div class=\"howto-topic-hyperlinks\">\n                                            <ul>\n                                                                                                                                            <\/ul>\n                                        <\/div>\n                                                                    \n                                  \n                            <\/div>\n\n                            <div class=\"howto-footer-buttons\">\n                                    \n                                        <a \n                                            href=\"https:\/\/register.gotowebinar.com\/rt\/8273149212089566731\" \n                                            target=\"_blank\"\n                                            rel=\"\"\n                                            class=\"orange\">\n                                            Register now                                        <\/a>\n                                      \n                                \n                                                            <\/div>\n                        <\/div>\n\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;hero-banner-row&#8221;][vc_column][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1767700389460{padding-top: 25px !important;}&#8221;][vc_column][vc_row_inner el_class=&#8221;container-sm&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;] Explore Act! CRM Classic Customer Resources Need help? Navigate the customer resources below to find answers to commonly asked questions, discover training videos, or reach out to us by submitting an online ticket. [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1767700753406{margin-top: 0px !important;margin-bottom: 25px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1728323241447{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":35404,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-56856","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Act! 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