{"id":39554,"date":"2021-12-02T05:37:26","date_gmt":"2021-12-02T05:37:26","guid":{"rendered":"https:\/\/act.com\/?page_id=39554"},"modified":"2025-12-22T06:07:31","modified_gmt":"2025-12-22T13:07:31","slug":"premium","status":"publish","type":"page","link":"https:\/\/www.act.com\/en-gb\/products\/system\/v17\/premium\/","title":{"rendered":"Premium"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1751467901050{margin-bottom: 0px !important;}&#8221;][vc_column]<div class=\"actcrm-page-banner-container standard \" style=\"min-height: 300px; height: 300px; padding-bottom: 0;background-image: url(https:\/\/www.act.com\/wp-content\/themes\/act-crm\/assets\/images\/actcrm-hero-banner.jpg);\">\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"page-banner-row\">\n\n\t\t\t\t\t\t<div class=\"page-banner-text\">\n\t\t\t\t<h1>Act! Premium v17 System Requirements<\/h1>\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1751467935795{padding-top: 15px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1741160417940{padding-bottom: 25px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1766408465662{margin-bottom: 0px !important;}&#8221;]All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment, Act! Pro is designed to work with up to 10 users and Act! Premium is designed to work with more than 10 users. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.<\/p>\n<ul>\n<li><a href=\"#windows\">Act! Premium v17 (access via Windows\u00ae)<\/a><\/li>\n<li><a href=\"#web\">Act! Premium v17 (access via web or mobile)<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_id=&#8221;windows&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Act! Premium v17 (access via Windows\u00ae)<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165518731{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>System Requirements<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>2 GB available hard disk space (4 GB if product is downloaded)<\/li>\n<li>SVGA (1024&#215;768) or higher resolution monitor<\/li>\n<li>Internet connection<\/li>\n<li>1 GB system memory<\/li>\n<li>1.8 GHz processor<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165524528{padding-top: 50px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Works With<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Microsoft\u00ae Office 2007, 2010, and 2013 (32-bit version only) (Latest Service Packs Recommended)<\/li>\n<li>Lotus Notes\u00ae 8.0 and 8.5<\/li>\n<li>Internet Mail SMTP\/POP3<\/li>\n<li>Microsoft Internet Explorer\u00ae 7.0, 8.0<sup>1<\/sup>, 9.0<sup>1<\/sup>, 10.0<sup>1<\/sup><\/li>\n<li>Citrix\u00ae software using Citrix XenApp\u00ae 5.0 and 6.0<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165531227{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Operating Systems<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Windows\u00ae XP SP3<sup>2<\/sup> (32-bit only)<\/li>\n<li>Windows Server\u00ae 2003 SP2 (32-bit and 64-bit)<\/li>\n<li>Windows Vista\u00ae<sup>3<\/sup> SP2 (32-bit and 64-bit)<\/li>\n<li>Windows Server 2008<sup>4<\/sup> SP2 (32-bit and 64-bit)<\/li>\n<li>Windows Server 2008<sup>4<\/sup> R2 (64-bit)<\/li>\n<li>Windows Server 2011 SBS (64-bit)<\/li>\n<li>Windows Server 2012 (64-bit)<\/li>\n<li>Windows Server 2012 R2 (64-bit)<\/li>\n<li>Windows 7 SP1 (32-bit and 64-bit)<\/li>\n<li>Windows 8 (32-bit and 64-bit)<\/li>\n<li>Windows 8 Pro (32-bit and 64-bit)<\/li>\n<li>Windows 8 Enterprise (32-bit and 64-bit)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1740991336356{padding-top: 50px !important;padding-bottom: 15px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>\u200bDatabase Server<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;checklist&#8221;]Act! Premium uses SQL Server\u00ae 2008 R2 SP1 Express or your existing installation of SQL Server 2008 R2. Act! has also been certified against existing installations of SQL Server 2012 and 2014. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1766408525631{padding-bottom: 15px !important;}&#8221; el_id=&#8221;web&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221; el_class=&#8221;actcrm-sup-tag&#8221;]<\/p>\n<h3>Act! Premium v17 (access via web or mobile)<sup>5<\/sup><\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165531227{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Server System Requirements<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Network Interface Card<\/li>\n<li>2 GB available hard disk space (4 GB if product is downloaded)<\/li>\n<li>SVGA (1024&#215;768) or higher resolution monitor<\/li>\n<li>Internet connection<\/li>\n<li>1 GB system memory<\/li>\n<li>1.8 GHz processor<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165524528{padding-top: 50px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Operating Systems<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Windows Vista\u00ae<sup>3<\/sup> SP2 Business and Ultimate (32-bit and 64-bit)<\/li>\n<li>Windows Server\u00ae 2003 SP2 (32-bit and 64-bit)<\/li>\n<li>Windows Server 2008<sup>4<\/sup> SP2 (32-bit and 64-bit)<\/li>\n<li>Windows Server 2008<sup>4<\/sup> R2 (64-bit)<\/li>\n<li>Windows Server 2011 SBS (64-bit)<\/li>\n<li>Windows Server 2012 R2 (64-bit)<\/li>\n<li>Windows Server 2012 (64-bit)<\/li>\n<li>Windows 7 SP1 Professional, Enterprise, and Ultimate (32-bit and 64-bit)<\/li>\n<li>Windows 8 Pro (32-bit and 64-bit)<\/li>\n<li>Windows 8 Enterprise (32-bit and 64-bit)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165531227{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Database Server<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]Act! Premium uses SQL Server\u00ae 2008 R2 SP1 Express or your existing installation of SQL Server 2008 R2. Act! has also been certified against existing installations of SQL Server 2012 and 2014. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165524528{padding-top: 50px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Browsers<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Internet Explorer\u00ae 8.01, 9.01, 10.01 and 11.01<\/li>\n<li>Firefox\u00ae 3.6<\/li>\n<li>Chrome\u2122 Browser (Due to recent changes in the Chrome browser, support for Chrome is only available for Act! v17.2 and later.)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165531227{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Office Integrations<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Microsoft\u00ae Outlook\u00ae 2007, 2010, and 2013 (32-bit version only) (Latest Service Packs Recommended)<\/li>\n<li>Microsoft Word 2007, 2010, and 2013 (required for integration features only) (Latest Service Packs Recommended)<\/li>\n<li>.NET 4.0 (required for integration features only)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165524528{padding-top: 50px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Mobile Client System Requirements<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Safari\u00ae for iPad\u00ae and iOS6 and iOS7<\/li>\n<li>Safari for iPhone\u00ae and iOS6 and iOS7<\/li>\n<li>Android\u2122 Device Browsers 2.2, 2.3, 3.0, 4.0<\/li>\n<li>Internet Access<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165531227{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<strong>SQL Server Edition Recommendations<\/strong>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]SQL Express limits CPU cores\/sockets, memory used by SQL and the size of your data file to 10GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 2GB in size. Individual performance may vary based on actual database size, hardware variations, and product usage.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1751467901050{margin-bottom: 0px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1751467935795{padding-top: 15px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1741160417940{padding-bottom: 25px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1766408465662{margin-bottom: 0px !important;}&#8221;]All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment, Act! Pro is designed to work with up to 10 users and Act! Premium is designed to work with more than 10 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":39551,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-39554","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>System Requirements for Act! Premium v17<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.act.com\/en-gb\/products\/system\/v17\/premium\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"System Requirements for Act! 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