{"id":39533,"date":"2021-12-01T12:37:48","date_gmt":"2021-12-01T12:37:48","guid":{"rendered":"https:\/\/act.com\/?page_id=39533"},"modified":"2025-09-19T04:28:35","modified_gmt":"2025-09-19T11:28:35","slug":"act-premium-v19-system-requirements","status":"publish","type":"page","link":"https:\/\/www.act.com\/en-gb\/products\/system\/v19\/act-premium-v19-system-requirements\/","title":{"rendered":"Act! premium v19 system requirements"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1744895971448{margin-bottom: 50px !important;}&#8221;][vc_column]<div class=\"actcrm-page-banner-container standard \" style=\"min-height: 300px; height: 300px; padding-bottom: 0;background-image: url(https:\/\/www.act.com\/wp-content\/themes\/act-crm\/assets\/images\/actcrm-hero-banner.jpg);\">\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"page-banner-row\">\n\n\t\t\t\t\t\t<div class=\"page-banner-text\">\n\t\t\t\t<h1>Act! Premium v19 System Requirements<\/h1>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column css=&#8221;.vc_custom_1744895982111{padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1751534250928{margin-bottom: 0px !important;}&#8221;]All minimum system requirements are based on a single-user environment (one computer accessing a local database), and do not represent requirements for optimum performance of your Act! implementation. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.<\/p>\n<ul>\n<li><a href=\"\/en-gb\/products\/system\/v19\/act-premium-v19-system-requirements\/#windows\">Act! Premium v19 (access via Windows\u00ae)<\/a><\/li>\n<li><a href=\"\/en-gb\/products\/system\/v19\/act-premium-v19-system-requirements\/#web\">Act! Premium v19 (access via web or mobile)<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_id=&#8221;windows&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;50px&#8221;][vc_column_text css=&#8221;.vc_custom_1751534270375{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h2>Act! Premium v19 (access via Windows\u00ae)<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741608257078{padding-top: 50px !important;padding-bottom: 15px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>System Requirements<sup>1<\/sup><\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>4 GB available hard disk space<sup>2<\/sup><\/li>\n<li>1280 x 768 or higher resolution monitor<\/li>\n<li>Broadband Internet connection<\/li>\n<li>2 GB system memory, 4GB for 64-bit OS<\/li>\n<li>1.8 GHz processor<\/li>\n<li>Microsoft Update Service must be current and running<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741597841435{padding-top: 50px !important;padding-bottom: 15px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Works With<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Microsoft\u00ae Office 2010, 2013, and 2016<\/li>\n<li>Internet Mail SMTP \/ POP3<sup>3<\/sup><\/li>\n<li>Microsoft Internet Explorer\u00ae 11<\/li>\n<li>Google Chrome\u2122 for Windows<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741608257078{padding-top: 50px !important;padding-bottom: 15px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Operating Systems<sup>4<\/sup><\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Windows Server 2008 R2 (64-bit)<sup>5<\/sup><\/li>\n<li>Windows Server 2011 SBS (64-bit)<sup>6<\/sup><\/li>\n<li>Windows Server 2012 (64-bit)<\/li>\n<li>Windows Server 2012 R2 (64-bit)<\/li>\n<li>Windows Server 2016 (64-bit)<sup>8<\/sup><\/li>\n<li>Windows 7 SP1 (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 Pro (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 Enterprise (32-bit and 64-bit)<\/li>\n<li>Windows 10 (32-bit and 64-bit)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741597841435{padding-top: 50px !important;padding-bottom: 15px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Database Server<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]Act! Premium uses SQL Server\u00ae 2014 Express or your existing installation of SQL Server 2008 R2 or newer<sup>7<\/sup>. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific hardware and software requirements for that edition.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_id=&#8221;web&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1751534421597{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h2>Act! Premium v19 (access via web or mobile)<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741608537917{padding-top: 50px !important;padding-bottom: 15px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Server System Requirements<sup>1<\/sup><\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>4 GB available hard disk space<sup>2<\/sup><\/li>\n<li>1280 x 768 or higher resolution monitor<\/li>\n<li>Broadband Internet connection<\/li>\n<li>2 GB system memory, 4 GB for 64-bit OS<\/li>\n<li>1.8 GHz processor<\/li>\n<li>Network Interface Card<\/li>\n<li>Router and\/or Firewall that supports IPv4 NAT or IPv6<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741608620578{padding-top: 50px !important;padding-bottom: 15px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Operating Systems<sup>4<\/sup><\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Windows Server 2008 R2 (64-bit)<sup>5<\/sup><\/li>\n<li>Windows Server 2011 SBS (64-bit)<sup>6<\/sup><\/li>\n<li>Windows Server 2012 (64-bit)<\/li>\n<li>Windows Server 2012 R2 (64-bit)<\/li>\n<li>Windows Server 2016 (64-bit)<sup>8<\/sup><\/li>\n<li>Windows 7 SP1 Professional, Enterprise, and Ultimate (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 Pro (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 Enterprise (32-bit and 64-bit)<\/li>\n<li>Windows 10 (32-bit and 64-bit)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741608537917{padding-top: 50px !important;padding-bottom: 15px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Database Server<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]Act! Premium uses SQL Server\u00ae 2014 Express or your existing installation of SQL Server 2008 R2 or newer<sup>7<\/sup>. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific hardware and software requirements for that edition.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741608620578{padding-top: 50px !important;padding-bottom: 15px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Browsers<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Microsoft Internet Explorer\u00ae 11<\/li>\n<li>Google Chrome\u2122 Browser for Windows<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741608537917{padding-top: 50px !important;padding-bottom: 15px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Supported Office Integrations<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Microsoft\u00ae Office 2010, 2013, and 2016<\/li>\n<li>Microsoft Word 2010, 2013 and 2016 (required for integration features only, latest service packs recommended)<\/li>\n<li>.NET 4.0 (required for integration features only)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1743514568146{padding-top: 50px !important;padding-bottom: 15px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Mobile Client System Requirements<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Safari\u00ae for iPad\u00ae<\/li>\n<li>Safari\u00ae for iPhone\u00ae<\/li>\n<li>Google Chrome\u2122 Browser for Android<\/li>\n<li>Internet access to Act! Premium for Web IIS server<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1751534617804{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h2>SQL Server Edition Recommendations<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1743514787061{padding-top: 50px !important;padding-bottom: 15px !important;background-color: #EDEFFF00 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]SQL Express limits processor use to a single CPU but allowing multiple cores, memory used by SQL to 1 GB, and the size of your data file to 10GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 5 GB in size, allowing for growth. Individual performance may vary based on actual database size, hardware variations, and product usage.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1744895971448{margin-bottom: 50px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column css=&#8221;.vc_custom_1744895982111{padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1751534250928{margin-bottom: 0px !important;}&#8221;]All minimum system requirements are based on a single-user environment (one computer accessing a local database), and do not represent requirements for optimum performance of your Act! implementation. Recommended server system requirements are for environments of more than one user. Customer registration and activation are [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":39528,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-39533","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Act! Premium v19 System Requirements | Act! 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Premium v19 System Requirements | Act! CRM UK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.act.com\/en-gb\/products\/system\/v19\/act-premium-v19-system-requirements\/","og_locale":"en_GB","og_type":"article","og_title":"Act! Premium v19 System Requirements | Act! 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Customer registration and activation are [&hellip;]","og_url":"https:\/\/www.act.com\/en-gb\/products\/system\/v19\/act-premium-v19-system-requirements\/","og_site_name":"Act!","article_modified_time":"2025-09-19T11:28:35+00:00","og_image":[{"width":250,"height":250,"url":"https:\/\/www.act.com\/wp-content\/uploads\/2020\/11\/act-logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.act.com\/en-gb\/products\/system\/v19\/act-premium-v19-system-requirements\/","url":"https:\/\/www.act.com\/en-gb\/products\/system\/v19\/act-premium-v19-system-requirements\/","name":"Act! Premium v19 System Requirements | Act! 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