{"id":39481,"date":"2021-12-01T10:22:54","date_gmt":"2021-12-01T10:22:54","guid":{"rendered":"https:\/\/act.com\/?page_id=39481"},"modified":"2025-12-23T00:39:05","modified_gmt":"2025-12-23T07:39:05","slug":"act-pro-v21-system-requirements","status":"publish","type":"page","link":"https:\/\/www.act.com\/en-gb\/products\/v21\/act-pro-v21-system-requirements\/","title":{"rendered":"Act! Pro v21 System Requirements"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1766475433497{margin-bottom: 25px !important;}&#8221;][vc_column]<div class=\"actcrm-page-banner-container standard \" style=\"min-height: 300px; height: 300px; padding-bottom: 0;background-image: url(https:\/\/www.act.com\/wp-content\/themes\/act-crm\/assets\/images\/actcrm-hero-banner.jpg);\">\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"page-banner-row\">\n\n\t\t\t\t\t\t<div class=\"page-banner-text\">\n\t\t\t\t<h1>Act! Pro v21 System Requirements<\/h1>\n\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1741160417940{padding-bottom: 25px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]All minimum system requirements are based on a single-user environment (one computer accessing a local database), and do not represent requirements for optimum performance of your Act! implementation. Customer registration and activation are required. Your system must meet the minimum requirements to be eligible for technical support.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165586949{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;actcrm-sup-tag&#8221;]<strong>System Requirements<sup>1<\/sup><\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;actcrm-sup-tag&#8221;]<\/p>\n<ul>\n<li>4 GB available hard disk space<sup>2<\/sup><\/li>\n<li>1280 x 768 or higher resolution monitor<\/li>\n<li>Broadband Internet connection<\/li>\n<li>2 GB system memory, 4GB for 64-bit OS<\/li>\n<li>1.8 GHz processor<\/li>\n<li>Network Interface Card<\/li>\n<li>Microsoft Update Service must be current and running<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165592463{padding-top: 50px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Works With<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;actcrm-sup-tag&#8221;]<\/p>\n<ul>\n<li>Microsoft\u00ae Office 2019, 2016, and 2013 (Office 2019 support requires Act! v21.1)<\/li>\n<li>Microsoft\u00ae Exchange and Office 365 for contact and calendar synchronisation<\/li>\n<li>Internet Mail SMTP\/POP3<sup>3<\/sup><\/li>\n<\/ul>\n<p style=\"font-size: 16px;\">Further information around Exchange support is available <a href=\"https:\/\/help.act.com\/s\/article\/Recommended-Microsoft-Office-update-channel-settings-when-using-Act-with-Office-2019-2016-or-Office-365-prem\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1741165598148{padding-top: 50px !important;background-color: #EDEFFF !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;actcrm-sup-tag&#8221;]<strong>Supported Operating Systems<sup>4<\/sup><\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;actcrm-sup-tag&#8221;]<\/p>\n<ul>\n<li>Windows Server 2019 (64-bit) (Windows Server 2019 support requires Act! v21.1)<\/li>\n<li>Windows Server 2016 (64-bit)<\/li>\n<li>Windows Server 2008 R2 (64-bit)<sup>5<\/sup><\/li>\n<li>Windows Server 2012 (64-bit)<\/li>\n<li>Windows Server 2012 R2 (64-bit)<\/li>\n<li>Windows 10 (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 Pro (32-bit and 64-bit)<\/li>\n<li>Windows 8.1 Enterprise (32-bit and 64-bit)<\/li>\n<li>Windows 7 SP1 (32-bit and 64-bit)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1740991336356{padding-top: 50px !important;padding-bottom: 15px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1739982116612{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1740662628381{padding-bottom: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>\u200bDatabase Server<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;checklist&#8221;]Act! Pro uses SQL Server\u00ae 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1766475433497{margin-bottom: 25px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1741160417940{padding-bottom: 25px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]All minimum system requirements are based on a single-user environment (one computer accessing a local database), and do not represent requirements for optimum performance of your Act! implementation. Customer registration and activation are required. Your system must meet the minimum requirements to be eligible for technical support.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":39447,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-39481","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Act! Pro v21 System Requirements | Act! 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