{"id":37761,"date":"2021-07-25T10:18:06","date_gmt":"2021-07-25T10:18:06","guid":{"rendered":"http:\/\/act.com\/contact-us\/"},"modified":"2025-09-08T13:50:08","modified_gmt":"2025-09-08T20:50:08","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.act.com\/en-gb\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"

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Contact us<\/h1>\n

If you have any questions about your Act! CRM and Marketing Automation Software<\/span>, please get in touch with us using one of the methods below.<\/p>\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1731631194259{margin-bottom: 60px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1731630634621{background-color: #EDEFFF00 !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1731630731426{margin-top: 0px !important;padding-top: 0px !important;}”]

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\n Ways to get in touch <\/div>\n \n
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Sales email: orders@act.com<\/a><\/p>\n

United Kingdom: 0845 268 0220<\/a> (charges apply*)<\/span><\/p>\n

Ireland: +353 818 663 400<\/a><\/p>\n

Technical or support request?<\/strong> Please submit a support ticket here<\/a>.<\/p>\n <\/div>\n \n\n \n

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    \n Opening hours <\/div>\n \n
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    Sales opening hours:<\/strong>
    \nMonday to Friday: 9am to 5pm (UK time)<\/p>\n

    Support opening hours:<\/strong>
    \nMonday to Friday: 9am to 5pm (UK time)<\/p>\n

    Enhanced Support opening hours:<\/strong>
    \nMonday to Friday: 9am to 8pm (UK time)
    \nSaturday: 2pm to 7pm (UK time)<\/p>\n

    Webchat opening hours:<\/strong>
    \nMonday to Friday: 9:30am to 4:30pm (UK time)<\/p>\n

    We are closed for UK public holidays and Christmas Eve.<\/strong><\/p>\n

    Act! Software Limited is a UK company registered in England and Wales. Registered office address: Q5, 1st Floor, Quorum Business Park, Benton Lane, Newcastle upon Tyne, NE12 8EW, UK. VAT number: GB 156868755<\/p>\n <\/div>\n \n\n \n

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      \n \n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1732148440824{margin-top: 60px !important;padding-right: 15px !important;padding-left: 15px !important;}” el_class=”small-text”]Phone support 9:00 am to 5:00 pm and Webchat are offered 9:30 a.m. to 4:30 p.m. GMT Monday through Friday. Act! Technical Support Advisors reserve the right to limit each call to one hour or one incident.<\/p>\n

      Act! Certified Consultants are third-party vendors. Act! and its affiliates are in no way liable or responsible for claims made related to the services provided by third-party vendors.<\/p>\n

      * Our 0845 numbers are charged at 5p per minute plus your phone company\u2019s access charge. We provide this so all customers can contact us at the approximate local call rate. If you\u2019d prefer to call us on a national number we can be reached on 020 3356 2486. National numbers can be charged up to 13p per minute. See the UK government\u2019s information page for more details.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1731631140480{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #EDEFFF !important;border-radius: 25px !important;}” el_id=”hubspot-contact-us-container”][vc_column_text css=””]\n\t\t\t\t\t\t