by Jen Sonntag | Nov 5, 2020 | Customer Experience, Small Business Success
What is customer loyalty and why is it important? Building customer loyalty is one of the biggest challenges for every small business today. How do you get customers to buy from you on a regular basis? How do you get them to recommend your business to other customers?...
by Jen Sonntag | Nov 3, 2020 | Customer Experience, Small Business Success
You’re wondering how to get customers to buy from you on a regular basis but you’re not sure how to get started? In this article, we’ve compiled the 10 best techniques to keep customers coming back to your business and reduce your churn rate. Technique #1: Deliver an...
by Jen Sonntag | Oct 21, 2020 | Marketing Success
What does customer acquisition management look like in 2020? In 2020, business owners across every industry faced an unprecedented set of challenges due largely to the global pandemic. Smaller businesses have been hit especially hard by lockdowns and other pandemic...
by Jen Sonntag | Oct 16, 2020 | Marketing Success
Email marketing tools have made sending a newsletter easier than ever. Unfortunately, creating one that people actually read and enjoy is still no simple task. The good news is there are plenty of strategies that can help. Here is our in-depth guide on how to create a...
by Jen Sonntag | Oct 14, 2020 | Small Business Success
There’s no question that 2020 has been an exceptionally tough year for small and medium businesses (SMBs). In September, a Yelp economic impact report concluded that nearly 100,000 businesses had closed due to coronavirus-related measures and uncertainty. While these...
