CRM Best Practice

 

Featured Articles

Cloud-Based CRM: A Must-Have for Your Work-From-Home Business

Your business has a work from home policy. Which tools can ensure productivity? And can you save costs with the right cloud-based CRM? All the answers here.

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How to leverage your CRM to track your team’s productivity

To effectively manage a team, you must keep track of their activities. You can use your CRM to monitor your team's productivity. It captures valuable data that aids managers in doing so. Read here how you can track and increase productivity by leveraging the metrics available in your CRM.

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Why and how to keep a centralized, clean customer database

A clean, centralized customer database can go a long way in ensuring that a company maintains the desired levels of efficiency, professional integrity and credibility. The article focuses on explaining how a customer database can be kept clean and what the possible benefits can be.

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Customized CRM or off-the-shelf solution?

When choosing a new CRM system you face a major decision. You can either adapt your business processes to fit off-the-shelf software, or customize the software to fit your business processes. There are pros and cons to each. But which is right for you?

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CRM: On-premise or Cloud?

Everyone's talking about the cloud as the place for storing data and running applications. Recently the direction of travel has certainly been in its favor, but is it the right choice when it comes to customer relationship management software? Some are staunch cloud advocates, while others will take some persuading that on-premise solutions aren't still the best option. But what's the reality?

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How to choose the best CRM solution for your business

A Customer Relationship Management solution is a powerful tool that helps you collect, organize and understand key information about existing and would-be customers so you can do more and better business with them. Learn how to choose a CRM system that's right for you.

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