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Read more about the article How to Create a Customer Journey Map
Business women work with calculator and laptop,pen and notebook on the wooden table

How to Create a Customer Journey Map

  • Post category:Customer Experience

We have covered the powerful process of customer journey mapping in a series of articles which include details on what a customer journey map is, some different types of customer journey…

Continue ReadingHow to Create a Customer Journey Map
Read more about the article CRM: On-premises or Cloud?

CRM: On-premises or Cloud?

  • Post category:CRM Best Practice

Everyone’s talking about the cloud as the place for storing data and running applications. Recently the direction of travel and working remotely has certainly been in its favor, but is…

Continue ReadingCRM: On-premises or Cloud?
Read more about the article How to create high converting landing pages

How to create high converting landing pages

  • Post category:Marketing Success

  When we think of digital marketing, we tend to focus on all the ways to increase awareness and drive traffic to our websites. Of course, activities such as search…

Continue ReadingHow to create high converting landing pages
Read more about the article 6 ways to jump-start business growth in 2022

6 ways to jump-start business growth in 2022

  • Post category:Small Business Success/Small Business Success/Small Business Success

As much as we all want to kick off 2022 on the right foot, many small businesses (SMBs) still face some tough hurdles. If you’re struggling with sluggish business performance,…

Continue Reading6 ways to jump-start business growth in 2022
Read more about the article How to Close a Sale: 5 Powerful Closing Techniques

How to Close a Sale: 5 Powerful Closing Techniques

  • Post category:Sales Management/Small Business Success

For every salesperson, closing a deal is the ultimate goal, and for obvious reasons. Not only do sales generate revenue and increase market share, there’s also the satisfaction that comes…

Continue ReadingHow to Close a Sale: 5 Powerful Closing Techniques
Read more about the article 4 email marketing metrics you should be tracking
Business women work with calculator and laptop,pen and notebook on the wooden table

4 email marketing metrics you should be tracking

  • Post category:Marketing Success

If you’re not sure whether your email marketing campaigns are delivering results, you need to ask yourself two questions. First, do you have clearly articulated goals, and second, are you…

Continue Reading4 email marketing metrics you should be tracking
Read more about the article Should you use chatbots for your small business?

Should you use chatbots for your small business?

  • Post category:Customer Experience

  Chatbots have been around in various forms since 1966. Only recently have companies learned to use them for numerous business purposes such as Customer Support, Sales, payment collection and…

Continue ReadingShould you use chatbots for your small business?
Read more about the article Top must-have app integrations for your CRM

Top must-have app integrations for your CRM

  • Post category:Uncategorized

Does your customer relationship management (CRM) software play well with others? Does it allow you to manage all of your email contacts and communications in one place? Can you host…

Continue ReadingTop must-have app integrations for your CRM
Read more about the article How CRM keeps your business engine running during another COVID-19 winter

How CRM keeps your business engine running during another COVID-19 winter

  • Post category:Uncategorized

In the early stages of the pandemic, many small businesses had to shut their doors. But others found creative ways to keep serving customers and driving revenue without in-person contact.…

Continue ReadingHow CRM keeps your business engine running during another COVID-19 winter
Read more about the article How an integrated CRM and marketing automation platform accelerates sales

How an integrated CRM and marketing automation platform accelerates sales

  • Post category:Sales Management

Is your business using separate apps and software to fulfill your customer relationship management needs? If so, you’re probably spending more time and money managing a complex setup than you’d…

Continue ReadingHow an integrated CRM and marketing automation platform accelerates sales
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