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Expert test

[][]Customer Support
Getting started webinars / Q&A
Get up and running and be productive quickly with sessions designed to assist with onboarding and adoption.
Self-service resources - Guides & video tutorials
Get guidance whenever you need, with 100+ video tutorials and step-by-step guides to help you get started and continue to learn.
Browse help topics and search for answers to frequently asked questions.
In-product ticket submission
Submit tickets from the MyAccount in-product interface (Act! administrators).
Web chat 5
Receive product troubleshooting and help accessing resources via online chat.
Product support by phone5
Call in for product troubleshooting and help accessing resources.
Product support via remote access 6
Receive support via remote access, by agreement with your rep.
Saturday phone support
Consult with knowledgeable support advisors on a Saturday from 9:00 a.m. – 4:00 p.m. Eastern time.
Appointment setting
Set a time that works best for your schedule to get answers when it’s most convenient for you.
Voicemail call back
Leave a message, we’ll hold your place, and call you back when you get to the front of the queue.
Priority queuing
Jump to the front of the line when you call in.
Professional services7
Receive a service specific to your needs from Act! specialists, charged on a per hour basis.


3 Videos
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