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Getting started webinars / Q&A
Get up and running and be productive quickly with sessions designed to assist with onboarding and adoption.
Self-service resources - Guides & video tutorials
Get guidance whenever you need, with 100+ video tutorials and step-by-step guides to help you get started and continue to learn.
Browse help topics and search for answers to frequently asked questions.
In-product ticket submission
Submit tickets from the MyAccount in-product interface (Act! administrators).
Web chat 5
Receive product troubleshooting and help accessing resources via online chat.
Product support by phone5
Call in for product troubleshooting and help accessing resources.
Product support via remote access 6
Receive support via remote access, by agreement with your rep.
Saturday phone support
Consult with knowledgeable support advisors on a Saturday from 9:00 a.m. – 4:00 p.m. Eastern time.
Set a time that works best for your schedule to get answers when it’s most convenient for you.
Voicemail call back
Leave a message, we’ll hold your place, and call you back when you get to the front of the queue.
Jump to the front of the line when you call in.
Receive a service specific to your needs from Act! specialists, charged on a per hour basis.
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