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Refunds

Sage Software works very hard to ensure that you receive the very best in quality and functionality from each of our products.

We realize that there may be times when you need to return a product, so Sage Software offers a 30-Day Money-Back Guarantee.* If you purchased your product within 30 days, then please click one of the options from the list below for further instructions regarding on returning your software. Thank you for trying our product.

If you have refund issues and you purchased your software outside of the United States or Canada, and not from the ACT! eStore, then please contact your local office for details.

Instructions below will tell you how to return your software depending on where you purchased the product.

  • I am a North America customer
    Please contact ACT! by Sage Customer Service at 1-877-386-8083.
  • I am an Asia Pacific customer
    Please send your contact details to apsales@act.com and we will advise the best method of return for you.
  • I am an ACT! Corporate Licensing customer
    Please contact the reseller, ACC, or sales representative that you purchased your software from. If you need assistance in determining who you purchased the license from, please contact Corporate Sales at 888-855-5222.

*30-Day Money-Back Guarantee is only available in the United States and Canada. Please contact your regional office or reseller for more details on return policies.


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