Business Care Gold – Our Premier Plan
When you count on Act! for business-critical operations, taking chances isn't an option. Business Care Gold provides access to product upgrades so you always have the newest Act! innovations and feature enhancements, plus compatibility with popular operating and desktop systems.1 You also receive unlimited access to advanced-level Swiftpage Support Advisors ready to answer "how to" questions, show you time-saving shortcuts, and quickly resolve issues related to Act!.2 And, you have the ability to schedule appointments or leave a voice message for dedicated Swiftpage Support Advisors. Plus, receive valuable extras, like online training at no charge with Act! Anytime Learning3 and free mobile access to Act! with Act! Connect.4
Call 866-873-2006 or contact your local Act! Certified Consultant* to purchase Business Care.
Plan Benefits
Product Upgrades: Stay current with the newest Act! innovations and feature enhancements, plus be compatible with popular operating and desktop systems, because you have access to product upgrades designed to put your business on the leading edge.1
Technology Updates: Receive customer-driven technology updates, like hotfixes and inline releases.
Customer Support: Get the help you need to keep your business running smoothly, because you can consult with expert Swiftpage Support Advisors ready to answer “how to” questions, show you time-saving shortcuts, and quickly resolve issues related to Act!. Interact with Swiftpage Support Advisors through the method most convenient for you, including toll-free phone options.2
Advanced-level Swiftpage Support Advisors: Have access to our most advanced-level Swiftpage Support Advisors.
Appointment Scheduling: Consult with dedicated Swiftpage Support Advisors on a date and time most convenient for you, because you have the ability to schedule appointments.
Voice Message Support: Avoid wait time by leaving a message for Swiftpage Support Advisors and receive a guaranteed response within 4 business hours.
Act! Anytime Learning: Get up-to-speed quickly with online training courses available at no charge with Act! Anytime Learning3 – a $140.00 value.
Act! Connect: Have mobile access to Act! from your smartphone or tablet, including iPhone®, iPad®, and Android™ with Act! Connect4 – a $69.95 value.
¹ Provides access to the latest upgrades and updates for your Act! software released during your enrollment. Business Care is not required for continuous access to product updates for supported versions.
² Phone support is offered 8:30 a.m. to 8:30 p.m. ET Monday through Friday. Business Care Gold and Business Care Silver plans offer an unlimited number of incidents of customer support. Customer Support Analysts reserve the right to limit each call to one hour or one incident.
³ Offer cannot be combined with other promotions or discounts. The discount is off MSRP.
4 Review Act! Connect system requirements at www.ACT.com/ConnectSystReq to confirm supported mobile phones, tablets, and web browsers.
* Act! Certified Consultants are third-party vendors. Swiftpage and its affiliates are in no way liable or responsible for claims made related to the services provided by third-party vendors.
Important Note:
For Act!: Review Act! system requirements at www.ACT.com/SystReq. You must purchase one license of Act! per user. Scalability varies based on hardware, size, and usage of your database. Visit www.ACTsolutions.com or contact your add-on product provider to determine compatibility for your add-on products.
For Business Care: To ensure continuous service, your Business Care plan may automatically renew. In that case, subsequent terms will be automatically billed to the same credit card or drafted from the same bank account on the expiration date of your plan term at the then current renewal rate. Swiftpage will notify you 30 days in advance of your expiration date. Your plan will be renewed and automatically billed or drafted for the same term, unless you contact us at least seven (7) calendar days prior to your expiration date. Renewal is not required for continuous access to product updates for your supported versions.
For Act! Connect: The mobile component of Act! Connect requires Internet connectivity. You are responsible for all data related charges to your device. To facilitate mobile setup, Act! Connect sends a text message to your mobile phone. Based on your wireless plan, you may receive an extra charge from your carrier for this text message.