Sage ACT! Premium 2013 System Requirements

All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment, Act! Pro is designed to work with up to 10 users and Act! Premium is designed to work with more than 10 users. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.


Sage ACT! Premium 2013 (Access via Windows®)

System Requirements
  • 2 GB available hard disk space (4 GB if product is downloaded)
  • DVD drive
  • SVGA (1024x768) or higher resolution monitor
  • Internet connection
  • Windows Installer Service 4.5; .NET 4.0
  • 1 GB system memory

    Processor speed for Windows® XP
    • 1.0 GHz Pentium® IV processor (or equivalent)
    Processor speed for Windows Vista®, Windows 7, or Windows 8
    • 1.8 GHz Pentium IV processor (or equivalent)
Works With
  • Microsoft® Office 2003, 2007, and 2010 (32-bit version only) (SP3 recommended for Office 2003, SP2 recommended for Office 2007, and SP1 recommended for Office 2010)
  • Microsoft Outlook® Express 6.0 SP31
  • Lotus Notes® 8.0 and 8.5
  • Internet Mail SMTP/POP3
  • Microsoft Internet Explorer® 7.02, 8.02, 9.02, 10.02
  • Adobe® Reader® 6.0, 7.0 and 10.x
  • Citrix® software using Citrix XenApp® 5.0 and 6.0
Supported Operating Systems
  • Windows® XP SP33 (32-bit only)
  • Windows Server® 2003 SP2 (32-bit and 64-bit)
  • Windows Vista®4 SP2 (32-bit and 64-bit)
  • Windows Server 20085 SP2 (32-bit and 64-bit)
  • Windows Server 20085 R2 (64-bit)
  • Windows Server 2011 SBS (64-bit)
  • Windows Server 2012 (64-bit)
  • Windows 7 SP1 (32-bit and 64-bit)
  • Windows 8 (32-bit and 64-bit)
  • Windows 8 Pro (32-bit and 64-bit)
  • Windows 8 Enterprise (32-bit and 64-bit)
Database Server: Act! Premium uses SQL Server® 2008 R2 SP1 or your existing installation of SQL Server 2008 R2. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.
http://msdn.microsoft.com/en-us/library/ms143506(v=sql.105).aspx

Scalability Recommendations6

Users Processor Memory Product SQL Server
1-10 1.8 GHz Pentium® IV (or equivalent) 1 GB Sage ACT! Premium 2013 Express Edition
11-30 2.8 GHz Pentium IV 1 GB Sage ACT! Premium 2013 Express Edition
31-51 3.2 GHz Pentium IV 3 GB Sage ACT! Premium 2013 (with SQL Server® 2008) Standard Edition

Sage ACT! Premium 2013 (Access via web or mobile)7

Server System Requirements
  • Network Interface Card
  • 2 GB available hard disk space (4 GB if product is downloaded)
  • DVD drive
  • SVGA (1024x768) or higher resolution monitor
  • Internet connection
  • 1 GB system memory
  • Windows Installer Service 4.5 .NET 4.0
  • 1.8 GHz Pentium® IV processor (or equivalent)
Supported Operating Systems
  • Windows Server® 2003 SP2 (32-bit and 64-bit)
  • Windows Vista®4 SP2 Business and Ultimate (32-bit and 64-bit)
  • Windows Server 20085 SP2 (32-bit and 64-bit)
  • Windows Server 20085 R2 (64-bit)
  • Windows Server 2011 SBS (64-bit)
  • Windows Server 2012 (64-bit)
  • Windows 7 SP1 Professional, Enterprise, and Ultimate (32-bit and 64-bit)
  • Windows 8 Pro (32-bit and 64-bit)
  • Windows 8 Enterprise (32-bit and 64-bit)
Database Server Act! Premium uses SQL Server® 2008 R2 SP1 or your existing installation of SQL Server 2008 R2. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.
http://msdn.microsoft.com/en-us/library/ms143506(v=sql.105).aspx
Client System Requirements
  • Internet Explorer® 7.02, 8.02, 9.02, and 10.02
  • Firefox® 3.6
  • Microsoft® Outlook® 2003 SP3, 2007 SP2, and 2010 SP1 (32-bit version only)
  • Microsoft Word 2003 SP3, 2007 SP2, and 2010 SP1 (required for integration features only)
  • .NET 4.0 (required for integration features only)
Mobile Client System Requirements
  • Safari® for iPad® iOS4, iOS5, and iOS6
  • Safari for iPhone® iOS4, iOS5, and iOS6
  • Android™ Device Browsers 2.2, 2.3, 3.0, 4.0
  • Internet Access

Scalability Recommendations8

Users Processor Memory Product SQL Server
1-10 1.8 GHz Pentium® IV (or equivalent) 1 GB Sage ACT! Premium 2013 Express Edition
11-30 2.8 GHz Pentium IV 1 GB Sage ACT! Premium 2013 Express Edition
31-51 3.2 GHz Pentium IV 3 GB Sage ACT! Premium 2013 (with SQL Server® 2008) Standard Edition

1. Outlook Express is available on Windows XP and Windows Server 2003.
2. On 64-bit versions of Windows, Internet Explorer (32-bit) is recommended.
3. Windows XP Professional limits the number of concurrent network connections to 10 (Home Edition limits concurrent connections to 5).
4. Windows Vista limits the number of concurrent network connections to 10 (Home Basic and Home Premium Editions limit concurrent connections to 5).
5. "Core Server Installation" of Windows Server 2008 is not supported.
6. Recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single-user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage.
7. IIS needs to be enabled.
8. Recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single-user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage.