• Product Offerings and Licensing
• Compatibility with Products
• General

Product Offerings and Licensing

How do ACT! by Sage and ACT! by Sage Premium for Workgroups differ?
ACT! is designed for individuals, small businesses and small workgroups within an organization. ACT! accommodates up to 10 users sharing data or a virtually unlimited number of individual users.

ACT! Premium for Workgroups was designed for small businesses and workgroups or teams to 50 networked users sharing data that require advanced workgroup functionality in the areas of administration, security and opportunity management.

View detailed information on differences.

With ACT! can I have more than 10 users who share the same database?
No, with ACT!, you cannot have more than 10 users sharing data. If you require more than 10 users sharing data, you need ACT! Premium for Workgroups.

With ACT! Premium for Workgroups can I have more than 50 users who share the same database?
The limit of 50 users is not a technical product limit. Performance will vary by number of users, computer capacity and heavily depends on the size and characteristics of your database. ACT! does not recommend exceeding the 50 user limit per database without careful consideration within your specific environment.

If I have Microsoft® SQL Standard Edition client licenses, do I have to pay the full license price for ACT! Premium for Workgroups?
Yes. The ACT! instance of Microsoft SQL Standard Edition is a specialized version of SQL. This SQL instance is only provided through ACT! Premium for Workgroups installations. The SQL license provided with ACT! Premium for Workgroups is for exclusive use of your ACT! database.

Do I have to buy each user a license of ACT! even if they are sharing the same machine?
Yes, each named user in a database must have a unique ACT! license number.

If I’m in a workgroup, do all customers have to have the same version?
Yes, all users sharing a database must have the same version.

Can you run both ACT! 2006 and ACT! Premium for Workgroups 2006 side by side?
No, you can have only one version of the 2006 product line on the same machine. You can, however, have both database versions on the same machine.

Do you offer volume discounts?
We offer volume discounts through our Corporate Sales team. There is a low, five license minimum for qualifying for Corporate License. Learn more.

What is the ACT! Licensing Model?
ACT! is licensed per named user. Each named user in the database must have a license. Product requires activation and registration for each license.

Compatibility with Products

Will ACT! synchronize with my Palm OS® or Pocket PC handheld device?
ACT! and ACT! Premium for Workgroups include ACT! Link for Palm OS and ACT! Link for Pocket PC. This provides two-way updates between ACT! on the desktop and the device. Learn more.

What versions of Peachtree can I link with ACT!?
ACT! Link for Peachtree currently works with ACT! 2005 and ACT! 2006. Learn more.

What versions of QuickBooks® can I link to ACT!?
ACT! links with QuickBooks 2005 Pro and Premier versions. Learn more.

Does ACT! Premium for Workgroups 2006 work with ACT! Premium for Web 2005?
No. ACT! Premium for Web 2005 is compatible with ACT! Premium for Workgroups 2005. However, we are planning a version of ACT! Premium for Web that will be compatible with ACT! Premium for Workgroups 2006, which will be introduced at a later date.

General

What is Product Activation? How does it work?
ACT! Product Activation is a technology designed to protect ACT! customers from purchasing pirated software. Product Activation helps assure a safe and easy-to-use software experience. ACT! product activation is a quick and easy process to complete and is designed as part of the general process of product registration. You will be prompted to register when you first launch the product. Follow the brief wizard to submit your registration information and serial number. If you do not register and activate, the product will run in trial mode until you do, for up to 30 days. After that time, the product will cease to operate unless you register and activate.

What is the return policy for ACT! 2006 and ACT! 2006 Premium for Workgroups?
You may return ACT! 2006 for any reason if you are unsatisfied within 60 days of the date the product was shipped to you.

Can you limit which contacts can be viewed by certain users?
Yes, you can make contacts private so that other users in the database cannot access those contacts via ACT!. or if using Premium product, they can be restricted by user or team.

What are the primary differences between ACT! and SalesLogix and Sage CRM?
ACT! is a contact and customer manager, whereas SalesLogix and Sage CRM are CRM products. CRM products by definition include Sales, Marketing, Service and Support competencies. While more robust than most contact managers, ACT! includes some light sales functionality that is useful to track some marketing and service types of inquiries, however, these are not areas of core competency. In addition, ACT! remains to be primarily contact focused whereas CRM solutions, tend to have opportunities and activities aligned with a company or account.

1. Must purchase one license of ACT! per user.
2. Actual number of users and contacts supported will vary based on hardware and size and usage of your database. The 50 user limit is based on performance tests using minimum hardware requirements and is a recommendation. You must purchase one license of ACT! per user.