|  
PRODUCTS & SOLUTIONS
SUPPORT & SERVICES
USER COMMUNITY
PARTNERS
COMPANY
BUY ONLINE

Support

Home > Support > Support Plans

ACT! Edge is designed to save time and boost productivity by providing corporate customers with access to our Senior Support Specialist team. This annual support plan includes phone, chat, and e-mail support for 12 months.





ACT! Edge Support Includes:

  • 12 months of phone, Email, and Live Chat Assistance with our ACT! Support Specialists.
  • Phone Service is available 12 hours a day, Monday-Friday, 8:30am-8:30pm EST.
  • Live Chat Assistance is available Monday-Friday, 9:00am-5:30pm EST.
  • Access to our team of Senior Level Support Specialists.
  • Voice message service for non-urgent issues with a guaranteed 4 business hour response time.
  • Email non-urgent issues anytime and receive a 4 business hour turnaround.
  • Free password recovery.
  • Discounted database repair service if required.

Requirements:

  • Compatible with all ACT! by Sage Single and Multi User 2006 – 2009 products as referenced in our Obsolescence Policy.
  • Your system must meet the minimum requirements to be eligible at the time of purchase and will be required by Support Specialists when troubleshooting issues.

Pricing:

  • Annual Contract $499.00 (up to 5 users)
  • Additional Users +40 each annually
  • Contact ACT! Corporate Sales for quotes over 20 users

To inquire about our Corporate Support options or purchase a plan, please contact our Corporate Sales Team at 866-903-0006 or e-mail at corporatelicensing@act.com.

Terms & Conditions


Sage CRM Solutions