Tele-Support HelpDesk 2 Users
Software for customer service, help desk, call tracking, and customer support. Integrates with Act! contract tracking, RMA, priority escalation, e-mail. Two users.
Manage Customer Relationships
Your sales and support people will be able to answer questions quickly and accurately and provide better information to your customers. This program offers complete time tracking and helps you keep control of your incoming calls!
- Track customer calls.
- Stop answering the same questions over and over.
- Resolve issues quickly.
- Share your knowledgebase with customers over the Internet.
- Sage ACT! Pro 2012 or Sage ACT! Premium 2012
- Windows XP, Windows 2003 Server, Windows 2000 Server, Windows NT, Windows 2000, Windows 98
- Minimum 65 MB of free hard disk space
- 133 MHz processor or higher
- 64 MB memory or higher