Groups and Companies are named subsets of Contact records that users can define using static or dynamic criteria. By defining Groups and Companies, users can perform actions on multiple related records at once.
Users can create, modify and delete a collection of Contacts for both Groups and Companies. For example, creating a Company; users can specify criteria to find all of their contacts who work at IBM. The result would be a Company called “IBM” that would automatically add members who meet the criteria “Company name is IBM”, and automatically delete members who no longer meet the criteria.
Users can have unlimited subgroups for their Groups and Companies. They are called “Subgroups” and “Divisions”, respectively, in the Act! application.
For detailed information about feature behavior, see Groups and Companies in the Act! online Help table of contents.