ENEWS > SPRING 2007 > ACT! CUSTOMER SPOTLIGHT

ACT! CUSTOMER SPOTLIGHT
MEDIWARE INFORMATION SYSTEMS REVITALIZES ITS SALES ORGANIZATION WITH ACT! PREMIUM FOR WORKGROUPS

Challenge: With more than 1100 customers, three separate divisions, and a remote sales force, Mediware was beginning to lose its grip on customer data, cross-divisional
communications, and sales accountability.

Solution: Establish centralized control of customer data, salespeople, and processes by implementing ACT! Premium for Workgroups, plus add-on solutions Handheld Contact and Topline Dash Manager.

Results: Dramatic improvements in sales accountability, reporting, opportunity management, and cross-divisional communication, including 60 new cross-divisional sales in less than five months.

To read the full story, go to:
www.act.com/company/newsroom/successstories/