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Spring 2007

ACT! eNews

We recently announced we’re celebrating the ACT! by Sage 20th Anniversary with a contest that asks users, “ How Do You ACT!?.” The contest will celebrate 20 years of ACT! by profiling a total of 20 ACT! customers and ACT! Certified Consultants from various business disciplines and industries on the ACT! Web site home page.

What’s New in this Issue:

Your ACT! Guru

Your ACT! Guru is here to to help you create and manage your groups

Accelerate Your Business

Direct Mail: An Easy and Affordable Way to Reach Customers and Prospects

Your Business Powered by ACT!

Using ACT! in a Drip Marketing Campaign - Read it and Reap

Technology Corner

Learn all about the ACT! technology and architecture

From the ACT! Vault

Architecture, Customization, and Integration Whitepaper

ACT! Customer Spotlight

Mediware Information Systems Revitalizes its Sales Organization with ACT! Premium for Workgroups

What’s NEW with ACT!

ACT! by Sage + FAct for Financial Professionals Launches

Questions about ACT!

ACT! Certified Consultant fields your questions

Expand the Power of ACT! with Add-on Solutions

Make the most of your ACT! experience with ACT! Add-on solutions

Welcome to our first edition of ACT! eNews for small business customers. ACT! eNews will bring you the most up-to-date product and business information to help you get the most out of your software and your work day. You’ll be receiving a new edition of ACT! eNews each quarter with regular columns including “ ACT! Guru” written by an ACT! Certified Consultant, “ Accelerate Your Business” for tips on improving your business, and an “ ACT! Customer Spotlight” so you can learn how other users take advantage of the rich functionality in ACT!. During the months you do not receive ACT! eNews, you’ll receive a mini edition with quick tips for using ACT!. We hope you’ll enjoy the newsletter and find the articles valuable.

Senior Vice President and General Manager, ACT!
Sage Software, Small Business Division

Your ACT! Guru

Practical Applications for Using Groups
If you don’t know how to create and manage groups, please click here.

Using Groups to Manage Events & Meetings
If you’re charged with planning events, ACT! can help manage your attendance lists. It’s also a great tool for automating correspondence to your invitees and attendees.

Understanding groups is essential to creating an event tracking system with ACT!. You can use groups to track invitee lists, RSVP lists, and attendance lists. Once you have classified contacts into these categories, sending them correspondence – like mass e-mails or letter merges – will only take a few minutes to complete.

Click on the links Below to learn more about Creating and managing groups.

Manage Events & Meetings »
Sending Letters & E-mails to Groups »

Managing RSVP and Attendee Lists »
Analyzing Group Lists »

Accelerate Your Business

Direct Mail: An Easy and Affordable Way to Reach Customers and Prospects
Mailing regularly to your existing customer base and current prospects is a good way to keep your customers active, reactivate accounts or convert a prospect into a first-time customer. (ACT! Tip: Easily export your current prospect list in ACT! to Microsoft¨ Excel¨ by clicking the Export to Excel icon.) In addition, purchasing and mailing to an outside list of targeted prospects can generate new leads and result in profitable new customers to add to your existing base.

Learn More »

Your Business Powered by ACT!

Using ACT! in a Drip Marketing Campaign - Read it and Reap
Everyone who’s ever tried their hand at gardening knows that too little water will cause the plants to whither and die but, too much water can kill your plants as well. Farmers have figured out that the most effective way to ensure a healthy garden is to deliver a steady, consistent drip of water to each individual plant using a process called “ drip-irrigation.”

Learn More »

Technology Corner

ACT! Architecture Overview
The ACT! architecture is founded on a feature-rich and customizable contact management platform, with a focus on scalability, reliability, and extensibility. The ACT! product family supports a disconnected client–server model supporting concurrent user scalability, and emphasizes predictive data fetching for optimum record scalability and a smooth and rich familiar Windows-based user experience.

Learn More »

From the ACT! Vault

Architecture, Customization, and Integration Whitepaper
For more information on the ACT! Product Family architecture, deployment methods, customization, and integration capabilities with other products, we suggest you read this whitepaper.

Learn More »

ACT! Customer Spotlight

Brown & Sharpe Gains Measurable Sales Results with ACT! Premium for Workgroups
Challenge: Brown & Sharpe wanted a solution within the ACT! product family that would centralize separate regional databases, streamline sales processes, and strengthen management capabilities.

Read the Full Story »

What’s NEW with ACT!

ACT! by Sage + FAct for Financial Professionals Launches
The ACT! product family recently released a new vertical product, ACT! by Sage + FAct for Financial Professionals, which extends our vertical portfolio into the financial services industry. The initial offering bundles FAct and either ACT! or ACT! Premium for Workgroups products. The next release (date TBD) will be a fully integrated solution with feature and functionality levels similar to the ACT! by Sage Premium for Real Estate solution.

Learn More »

Questions about ACT!?

ACT! Certified Consultant Fields Your Questions
Q: We just upgraded from ACT! 6.0 to ACT! 2007. In ACT! 6.0, we regularly compressed and re-indexed our database to prevent data corruption. I can’t find a compress and re-index feature in ACT! 2007. Is this something that we need to worry about?

Learn More »

Expand the Power of ACT! with Add-on Solutions

Expand the Power of ACT! with Add-on Solutions
Our third-party partners have developed more than 70 powerful, integrated, easy-to-use products that bring enhanced functionality to ACT! and help users grow their businesses. Add-on products offer a broad range of communications, sales, marketing, help desk, synchronization, mobile, administrative, and productivity applications.

Learn More »

For a complete listing of all solutions, special offers, and this month's featured products, please visit www.actsolutions.com

We offer two versions of ACT! eNews, one for our individual and small business customers and another for corporate customers. If you feel you should be receiving a different version of eNews, or to sign up a colleague for ACT! eNews, please click here.

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