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Home > Community > How Do You ACT!?

How Do You ACT!?

We’d love to know, “How Do You ACT!?” to make your business more successful. Tell us your story and you may be featured on the ACT! Web site. Submit your story here.

"I've tried them all, but only ACT! has truly made my job, at work AND home, easier. Thanks ACT!."


Jim Sampair
Using ACT! since: 2006


"I know ACT! works well for sales-oriented businesses, but I would highly recommend it for social and human service organizations as well!"


Sharon M. Francis, Channel Islands Social Services
Using ACT! since: 2006


"ACT! has helped me form deeper relationships that I would have lost in the past."


John Schneyer, Water Champs, Inc.
Using ACT! since: 2006


"Working from a home office, I appreciate the discipline ACT! gives me."


Kathleen Nelson, mypremierecall.com
Using ACT! since: 2005


"Asking someone to tell how they ACT! in 250 words or less is the hardest thing I have ever had to do with ACT!."


Sandy Hamm, SCH Information Services, Inc., dba Newsfinder
Using ACT! since: 2002


"We could not provide this important connection without this efficient, easy to use tool!"


Debbie Smith, Christ United Methodist Church
Using ACT! since: 2001


"Without ACT! in my office, I would find it difficult to act in my recording studio!"


Karen Commins, www.AVOICEAboveTheCrowd.com
Using ACT! since: 2000


"Our office would come to a virtual standstill if ACT! were inoperable, as we've come to depend on it very heavily"


Rachel Evans, MST Wealth Management LLC
Using ACT! since: 2000


"Thanks to ACT!, every one of them gets diva treatment. Bravo, ACT!."


Susan Willett Bird, Wf360
Using ACT! since: 1999


"There is no way we could have done this without the organization ACT! provides for us."


Judy Tye, Terminal Supply Company
Using ACT! since: 1996


"I have been using ACT! for over ten years."


Kevin Hatt, At Home
Using ACT! since: 1996


"One would think running a 10 room B&B would not really require the functions of ACT!, but I use ACT! in many ways."


Pete Ta, The Belvedere Inn & Restaurant
Using ACT! since: 1995


"If you're not using ACT!, I'd simply suggest that it's time to get your ACT! together!"


Paul R. Kelly, Home One Mortgage
Using ACT! since: 1995


"We've been using ACT! since it was a DOS-based product 16 years ago."


Sean Baxter, Concord Taekwondo, Inc.
Using ACT! since: 1991


"With its versatility and the many ways in which it can be customized, ACT! has never let me down."


Beverley Hilton, APR, CPRC, Hilton Images, Inc.
Using ACT! since: 1990


"I do as I say because ACT! keeps me on track, on time, and organized!"


Spiro Demetriadi, TRIADI, INC.
Using ACT! since: 1989


"Thanks for helping make us league champions again in 2006."


M. Dean Kreps, Hope College
Using ACT! since: 1988


"Without ACT!, I would be lost in a sea of Post-it notes and drifting without focus and direction."


John B.
Using ACT! since: 1987


"With ACT!, I always have all the data I might need at my fingertips!"


Robert J. Siekert, Robert J. Siekert Company
Using ACT! since: 1987


"I love it! My friends call me an ACT! Guru."


Trudy M. Phillips, File Management, LLC
Using ACT! since: 1987


"The single most important act I perform everyday is turning ACT! on to receive my Activity alerts. As I begin making calls based on these alerts, the notes and history are at my fingertips, which is very helpful when calling people I otherwise can't remember, much less my conversations with them from months earlier! I can input the conversation in ACT! as well as set another alert to call again. It doesn't hurt to put your wife and her family's names into the ACT! either. Combined with all of their important dates ACT!, has allowed me to also become son-in-law #1! I've tried them all, but only ACT! has truly made my job, at work AND home, easier. Thanks ACT!."

Jim Sampair
Using ACT! since: 2006

"Our social services company helps families caring for a loved ones with a developmental disabilities to take a break from that care – this is known as Respite Care. We are a state-funded, family-run organization that has grown tremendously over the past two years. By customizing ACT! to meet our customer service and recruiting needs, it has given us the ability to maintain that smaller organization feel. We are able to lookup information quickly and provide the level of personable customer service that our families need. ACT! also allows us to match the needs of our customers (families we serve) and match them with the skills of our available Respite Workers (employees), which is key to our operation. I know ACT! works well for sales-oriented businesses, but I would highly recommend it for social and human service organizations as well!"

Sharon M. Francis, Channel Islands Social Services
Using ACT! since: 2006

"I am the local GE Platinum Water Treatment Dealer and use ACT! to track prospects and customers. I also schedule service calls and reminders based on installations and visits. Not only do I use ACT! for work, I also use ACT! in my personal life as I am an Ambassador at the Greater Boca Raton Chamber of Commerce. My role includes welcoming new members and referring prospects. When I meet a new member, I always get their business card and enter it into ACT!. I follow-up with the new members to ensure they are maximizing their experience with the chamber. ACT! has helped me form deeper relationships that I would have lost in the past."

John Schneyer, Water Champs, Inc.
Using ACT! since: 2006

"I am an independent sales rep and rely on ACT! to keep me in touch with my accounts. Working from a home office, I appreciate the discipline ACT! gives me. The reminders are beyond helpful so that I remain professional and maintain integrity with my accounts. I do what I say with ACT! reminding me! ACT! is an easy tool, not labor intensive. It does not slow me down with fields that HAVE to be filled in – and may be updated as I find out more information on an account or prospect. I like the flexibility, and find it especially helpful when talking to customers having all the information regarding their account easily accessible. I cannot say enough about ACT!. I have recommended it to many of my friends and business acquaintances."

Kathleen Nelson, mypremierecall.com
Using ACT! since: 2005

"I ACT! with careful and prudent spending, purposively to make my company efficient and productive. But then there are so many reasons we use ACT! that go beyond cost. There is all the value that comes with the cost. ACT! is widely used and has an incredible presence in the industry. This provides all kinds of support including support groups and third party add-ons. When I hire an employee, I ask if they know how to use ACT!. Consistently, I find applicants that are fluent in ACT!. This saves me a tremendous amount of training time. I could go on and on. Asking someone to tell how they ACT! in 250 words or less is the hardest thing I have ever had to do with ACT!."

Sandy Hamm, SCH Information Services, Inc., dba Newsfinder
Using ACT! since: 2002

"We use ACT! to help make our large church maintain the intimacy of a smaller church. We have a Telephone Ministry program where volunteers call each member family once a quarter just to check in with them and see if they have any prayer requests. We call this our consistent caring connection. ACT! helps us keep track of the calls and personal relationships with those we care for. We could not provide this important connection without this efficient, easy to use tool!"

Debbie Smith, Christ United Methodist Church
Using ACT! since: 2001

"As a voice-over actor, you better believe I ACT!. I work in radio and TV commercials, audiobooks, computer games, and corporate narrations. Obtaining work in voice-over is like obtaining work in any other business, it requires constant communication and marketing to clients and prospects. I quickly found out that I needed a good database to track and manage my communications. I need to know the dates of phone calls, the content of e-mail messages and the certainty that I have mailed marketing pieces. I also include information discovered about clients and prospects through the phone conversations and my research. Without ACT! in my office, I would find it difficult to act in my recording studio!"

Karen Commins, www.AVOICEAboveTheCrowd.com
Using ACT! since: 2000

"MST Wealth Management LLC uses ACT! to manage everything from our client database, potential client leads, birthday lists, client emails, and other daily client activity. Our office would come to a virtual standstill if ACT! were inoperable, as we've come to depend on it very heavily! We love ACT! and couldn't perform without it."

Rachel Evans, MST Wealth Management LLC
Using ACT! since: 2000

"We’re ACTors! Our growing business relies on forming and sustaining relationships with 20,000+ customers and prospects. Everyone on the Wf360 team is engaged in numerous ongoing conversations with a variety of clients and prospects. So, it’s important that every phone call, visit, client meeting, e-mail, even messages left with receptionists, are memorialized in ACT!. That way, we don’t have to memorize our lines from what got said earlier. And, it means that anyone on the team asked to take over or get involved with a client unfamiliar to them can, by reading the ACT! notes, be sufficiently informed to perform like a star. Thanks to ACT!, every one of them gets diva treatment. Bravo, ACT!."

Susan Willett Bird, Wf360
Using ACT! since: 1999

"I have been using ACT! in the Inside Sales team of our busy automotive electrical business. We have grown with ACT! from one rep covering 38 states throughout the U.S. to nine reps in less than eight years. Every year our sales have grown at a pace of 30-50% increase. There is no way we could have done this without the organization ACT! provides for us. Our success has been witnessed by the rest of the company, and we are now beginning to get our Outside Sales team, purchasing, products support, and upper management on board."

Judy Tye, Terminal Supply Company
Using ACT! since: 1996

"I have been using ACT! for over ten years. Recently it has been an incredible rescue for me. Due to an illness seven years ago, I have lost most of my ability to handwrite. Prior to the illness, I was an avid note taker and missed that “assumed” skill. With ACT!, e-mail, and internet access, I can schedule my personal life and community meetings and put all notes from any activity in notes section of ACT!, go home and synchronize my database, and instantly update my desktop with my laptop – easily transferring my details between computers. At the end of the day I have a full record of my activities."

Kevin Hatt, At Home
Using ACT! since: 1996

"I started using ACT when I was an Account Executive for a Wall Street Firm. When I went into business for myself, there was no decision to make, but to purchase ACT!. One would think running a 10 room B&B would not really require the functions of ACT!, but I use ACT! in many ways."

Pete Ta, The Belvedere Inn & Restaurant
Using ACT! since: 1995

"ACT! has become an intricate part of my daily business. Little is said or done that isn't recorded for future use. Every call, every conversation, every prospective lead in inputted into ACT!. I can recall the days prior to using ACT! and how disorganized and unfocused I was. I have no desire to feel that helpless again. Since most every piece of information I gather each day is put into ACT!, I've been able to get ten-fold out it. If you're not using ACT!, I'd simply suggest that it's time to get your ACT! together!"

Paul R. Kelly, Home One Mortgage
Using ACT! since: 1995

"We've been using ACT! since it was a DOS-based product 16 years ago. We've included it in our daily routine with customer and vendor information dating back to 1991. Customers are often amazed that we remember specific details of our interactions with them from years ago, and feel more comfortable with doing business with someone who they've developed a long-term relationship with."

Sean Baxter, Concord Taekwondo, Inc.
Using ACT! since: 1991

"As a public relations professional, I started using ACT in 1990 to keep track of media contact information for e-mail, press mailings, faxes, and follow-ups – all vital to a successful PR practice. With its versatility and the many ways in which it can be customized, ACT! has never let me down. It's hugely helpful to have all needed information in one place for tracking and following up on press distributions."

Beverley Hilton, APR, CPRC, Hilton Images, Inc.
Using ACT! since: 1990

"I believe few people use ACT! as extensively as I do. I use ACT! to run my entire Business Development Company using a laptop and cell phone. We work with diverse organizations, from Law Enforcement and the Military, to Apparel Manufacturing and Internet Marketing. I track and prioritize sales calls, use custom tabs for each of the industries we operate in, utilize the speed dialer to save time dialing, use ACT! to plan and complete projects, and so much more. I do as I say because ACT! keeps me on track, on time, and organized!"

Spiro Demetriadi, TRIADI, INC.
Using ACT! since: 1989

"I use ACT! to recruit high school athletes to Hope College. I started using the product when it was still a DOS product and have subsequently upgraded several times. Since that time, I have tailored the program to our other 17 varsity sports. We make extensive use of the calendar, mailing, history tracking, and e-mailing capabilities. ACT! can be modified to be productive for any sport. We track academic, athletic, and personal data with ACT!, and it works great in all areas. Thanks for helping make us league champions again in 2006."

M. Dean Kreps, Hope College
Using ACT! since: 1988

"Having been in the sales profession for many years, I have over 13,000 contacts in my primary database. I can’t even imagine how I could send out birthday and holiday cards without ACT!. I can't tell you how much it has meant to my business over the years to always have at my fingertips every conversation, kids' names, birthdays, and anniversaries when I haven't spoken to a prospect for a year. Without ACT!, I would be lost in a sea of Post-it notes and drifting without focus and direction. Oh, and of course I never miss an appointment or a phone call. I started with Version 1, and I love ACT!."

John B.
Using ACT! since: 1987

"I sell marketing products to a wide variety of companies from one-man shops to international corporations. The products include all types of printing and promotional items. ACT! allows me to track all the important details that are critical to my business. And, I love how easy it is to customize ACT! for my own use. With ACT!, I always have all the data I might need at my fingertips!"

Robert J. Siekert, Robert J. Siekert Company
Using ACT! since: 1987

"ACT! has been my CRM tool since version 1.0. Without it I would be disorganized and behind in keeping in touch with prospects and clients. I tenderly call it the "nagger" as with reminders/larms set, it will nag you until you do something. I promote its sage to everyone who is a small business owner because it will help them stay on track and grow a successful business. I love it! My friends call me an ACT! Guru."

Trudy M. Phillips, File Management, LLC
Using ACT! since: 1987


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