Customer Service
Sage ACT! Customer Service is here to help you with non-technical issues including answering pre-sales questions, placing an order, checking the status of your order, registering your software, updating your contact information, or ordering disk or manual replacements.
To contact Sage ACT! Customer Service for non-technical issues:
Our customer service team is here to assist you with product registration, order status, contact information, updates, or assistance with replacement materials. Customer Service is available Mon-Fri, 8:30am-8:00pm EST.
For International Customer Service, visit Sage ACT! Worldwide.
Rebate status
If you have submitted a rebate, please check your rebate status online by entering your last name and your zip code or call 888-213-9916.
Note: Please allow six to eight weeks to receive your rebate. If your application has been received but was deemed incomplete, you will receive a postcard notifying you of the reason and how to resubmit your claim.
Refunds
If you're not completely satisfied with your Sage ACT! software, you're entitled to a money-back guarantee within 30 days of your purchase.
Please be advised that our hours of operation have changed. In order to improve our ability to maximize our staffing during those hours that our customers are trying to reach us, our new Customer Service and Support hours are 8:30 am to 8:00 pm, Eastern Standard Time, Monday through Friday.
